Activation Issue

No product key associated with this account

I've been using various Stardock apps on my Windows PC for over a decade. I installed and activated Fences last year and thendeactivated it to install on a new PC. The deactivation went okay, but when I installed on the new PC, I recieved the error message No product key associated with this account". Checking in my online account, there is no record of the purchase, although there are records of Start11, ObjectDock etc. Any ideas on how to resolve this?

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Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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