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ewmergele
ewmergele
Join Date 07/2010
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Purge and Reinstall v. 3.1.6.1

November 12, 2024 5:04:00 PM from Stardock ForumsStardock Forums

I have version 3.1.6.1 of Fences running under Windows 10. It is acting up in that the icons in single column fences reside OUTSIDE the fence. How does one get them "corralled?" without purging and reinstalling. Also I do not have a version of 3.1.6.1 to reinstall. How do I download this version? Or do I install version 2.1 and upgrade it somehow?

Moved to Fences area

stardock software fences
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ewmergele
basj
Join Date 03/2001
+1516 sdemployee
Reply #1 November 12, 2024 7:07:56 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. You on Windows 7, 8, 10 or 11? Also need its full version and OS Build number. Please use Winver.exe.
  2. If you do restart explorer.exe does it resolve the issue? https://www.howtogeek.com/198815/use-this-secret-trick-to-close-and-restart-explorerexe-in-windows/
  3. Post some screenshots on your issue.

Thank you.
Basj,
Stardock Community Assistant.

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ewmergele
ewmergele
Join Date 07/2010
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Reply #2 November 17, 2024 3:00:04 PM
from Stardock ForumsStardock Forums

I am running Windows 10 Version 22H2 (OS Build 19045.5131). Restarting does not fix the problem. It runs just fine on my desktop. I am running Windows in a Parallels virtual machine on both Macs. If I widen the fence to two icons wide, they show up. They diisappear when I narrow the fence back to one column.

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ewmergele
Jan Oscar
Join Date 12/2002
+1045 moderator
Reply #3 November 17, 2024 4:02:57 PM
from Stardock ForumsStardock Forums


Also I do not have a version of 3.1.6.1 to reinstall. How do I download this version?
Provided you are logged in with the same e-mail you made the purchase, it should be available from your account downloads https://store.stardock.com/myaccount/products

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ewmergele
ewmergele
Join Date 07/2010
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Reply #4 November 17, 2024 4:26:15 PM
from Stardock ForumsStardock Forums

Version 3.1.6.1 does not show up because I did not purchase it originally. It is the current version I have due to updates.

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ewmergele
basj
Join Date 03/2001
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Reply #5 November 17, 2024 6:21:23 PM
from Stardock ForumsStardock Forums

And, which Fences version you purchased?

Thank you,

Basj,
Stardock Community Assistant

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ewmergele
ewmergele
Join Date 07/2010
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Reply #6 November 19, 2024 11:07:42 AM
from Stardock ForumsStardock Forums

Probably 2.1. I don't think I created another account (by mistake) just to purchase 3.1.

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ewmergele
basj
Join Date 03/2001
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Reply #7 November 19, 2024 7:19:51 PM
from Stardock ForumsStardock Forums

Maybe you used to have ObjectDesktop subscription and using that to download Fences v3.1 before. And since you subscription expire, you will not get to download it anymore.

Thank you,

Basj,
Stardock Community Assistant

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