Search
Forum Home | Login

Product Activation could not write the activation signature

3 Pages1 2 3 
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #26 October 24, 2011 5:02:30 PM
from JoeUser ForumsJoeUser Forums

As in 'I ahve a PM' or 'I ahve a email'?  Thx.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #27 October 24, 2011 5:08:02 PM
from WinCustomize ForumsWinCustomize Forums

You mentioned getting an auto-response to your email to support, is that still how it is supposed to work? I sent an e-mail to support last wednesday asking for an E-mail address change so I can purchase OD and did not receive an auto-response or a human one yet. If it's backlogged, I understand, but I want to make sure my message was received in case I need to resend my request.

Sorry for the hijack, hope you get your issue resolved soon! 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Hankers
Join Date 04/2004
+545
Reply #28 October 24, 2011 5:20:45 PM
from WinCustomize ForumsWinCustomize Forums

Quoting DevenDmer,
reply 27
I sent an e-mail to support last wednesday asking for an E-mail address change so I can purchase OD and did not receive an auto-response

The auto-response was not working over the weekend.  From what I know the support request were received but the auto-issuance of a ticket number did not go out. Your request and others affected are in the support queue.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #29 October 24, 2011 5:26:02 PM
from JoeUser ForumsJoeUser Forums

DD -

Tickets submitted via esupport.stardock.com are handled that way, with an automated initial response.  If you sent an email to support@stardock.com not sure whether you'd get an automated reply initially or not.

 

EDIT - What Hankers said.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Hankers
Join Date 04/2004
+545
Reply #30 October 24, 2011 5:27:37 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Daiwa,
reply 29
If you sent an email to support@stardock.com not sure whether you'd get an automated reply initially or not.

Normally, when everything works, both avenues would receive an auto-response with a ticket number.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #31 October 24, 2011 5:38:31 PM
from WinCustomize ForumsWinCustomize Forums

ok, as long as I know that it went through, I can wait; even though I'm Jonesing for the full versions and want to download more skins here than my "past Customer" status will allow. I wasn't aware of the download limit at first and grabbed a bunch of large DeskScape themes that really tore my download limit up.  

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #32 October 24, 2011 9:23:01 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Daiwa,
reply 26
As in 'I ahve a PM' or 'I ahve a email'?  Thx.
eSupport hates you I guess.  You have a PM. 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #33 October 24, 2011 9:26:41 PM
from WinCustomize ForumsWinCustomize Forums

Deven,  you should have gotten a reply too. 

Send me your new email  via PM (because, as I recall, that dangeruss-industries.com isn't working right now, right?)

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #34 October 25, 2011 12:31:16 AM
from WinCustomize ForumsWinCustomize Forums

That's correct, Russ's site isn't there anymore , so neither is the email account. I didn't receive any e-mail reply to the one I sent to support, nor a PM on the site here yet. I'll PM you the details.

Thank you, 

Deven

 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #35 October 25, 2011 12:54:56 AM
from WinCustomize ForumsWinCustomize Forums

Also an odd thing is that the PM I just sent you and the most recent previous one I sent to someone else on the 20th refuse to be 'marked as read' no matter how many times I read them. All previous PMs are marked as they should be, either reply, forward, or read. I also have not received any PMs since the 20th. Maybe my PMs are bugged, and that's why I never received a reply from support? 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #36 October 25, 2011 11:55:19 PM
from WinCustomize ForumsWinCustomize Forums

Did you get my PM, Zubaz?

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #37 October 26, 2011 6:54:21 AM
from WinCustomize ForumsWinCustomize Forums

Quoting DevenDmer,
reply 36
Did you get my PM, Zubaz?
I did and you should be all set.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #38 October 26, 2011 9:09:06 AM
from WinCustomize ForumsWinCustomize Forums

nope. email is still set as the dangeruss-industries one. 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Jafo
Join Date 03/2001
+1846 sdemployee
Reply #39 October 26, 2011 9:31:23 AM
from WinCustomize ForumsWinCustomize Forums

Quoting DevenDmer,
reply 38
nope. email is still set as the dangeruss-industries one.

Yep...that's how I see it...

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DevenDmer
Join Date 04/2001
+10
Reply #40 October 26, 2011 9:44:06 AM
from WinCustomize ForumsWinCustomize Forums

I figured out how to change it myself finally. Now I can go buy OD! 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #41 November 8, 2011 12:59:08 PM
from WinCustomize ForumsWinCustomize Forums

Zu -

You have sd.com mail.  And a PM from last week.  Thx.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #42 November 8, 2011 2:02:10 PM
from WinCustomize ForumsWinCustomize Forums

Hey Dave.  Thanks for the poke.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #43 November 8, 2011 3:43:24 PM
from WinCustomize ForumsWinCustomize Forums

10-4

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #44 November 8, 2011 8:12:54 PM
from WinCustomize ForumsWinCustomize Forums

Do you have mail?

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #45 November 8, 2011 10:23:37 PM
from JoeUser ForumsJoeUser Forums

Yep.  Let you know.  Thx.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+351
Reply #46 November 8, 2011 11:20:05 PM
from WinCustomize ForumsWinCustomize Forums

OK, Zu.  After following your instructions, the new SKS7 beta activated without issue.  Thanks for your patience.  Now to find some time to skin.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #47 November 9, 2011 9:15:15 AM
from WinCustomize ForumsWinCustomize Forums

-Whew-

That took WAY too long but I'm glad you are good to go.
Feel free to dedicate a skin in Support's honor.   

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Meensai
Join Date 04/2007
0
Reply #48 December 24, 2011 8:51:12 PM
from WinCustomize ForumsWinCustomize Forums

Could you maybe post these instructions here?

 

So in the future people like me with the same issue don't have to re-open old topics

 

For the possibility that you don't follow these thread anymore or don't get notified, i'll send you a PM.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #49 December 24, 2011 8:57:58 PM
from WinCustomize ForumsWinCustomize Forums

right-click on the applicatoin icon and choose "run as admin"

let me know if that helps

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
maxemail84
Join Date 03/2013
0
Reply #50 March 29, 2013 4:57:16 PM
from Stardock ForumsStardock Forums

Having the exact same problem over the years. Running app as admin doesn't help (Win 7 64 bit). Also tried to activate with login info, but after the message about successfully registration appears - nothing changed at all. Any suggestions?

Reason for Karma (Optional)
Successfully updated karma reason!
3 Pages1 2 3 
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
Facebook Twitter YouTube Google+