Hello,
Sorry to hear you are having issues. Stardock technical support is done in the forum. For your issue, first, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still these we need more information.
- We need to know Windows 11 full version and OS Build number. Please use Winver.exe to get these numbers.
- Start11 full version number installed.
- Do you have any other application install on your system which also change how your Start Menu, taskbar and Explorer. Application such as StartAllBack, DisplayFusion, OpenShell etc.
Thank you,
Basj,
Stardock Community Assistant.