Multiplicity seamless connection, error "Connection failed due to unknown protocol error. (3)"

Hi，

When I tried to seamlessly connect to the secondary device from the primary device, an error message popped up:
Could not connect to YISUOYANYU
Connection failed due to unknown protocol error. (3)
Attempting to connect to YISUOYANYU IP(s): 192.168.1.114,

Strangely, the settings page of my secondary device shows the IP as 192.168.1.115
But when connecting seamlessly, it shows 192.168.1.114

In KVM mode, I can normally drag the mouse pointer to the secondary device.

multiplicity

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Hello,
Sorry to hear you are having issues. For Multiplicity connection issue please refer to these guide: https://support.stardock.com/space/SHC/1346601075/Multiplicity+Connection+Issues

Thank you,
Basj,
Stardock Community Assistant.

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Hi,

I have already set up the firewall, but the problem still exists.

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Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

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