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bert1402
bert1402
Join Date 10/2012
+2

Restore to a new computer?

October 25, 2025 4:48:13 PM from Stardock ForumsStardock Forums

Is there a way to backup on my old computer and then restore that backup to my new computer? I'm using Fences v6. 

tia,

bert

 

backup restore fences
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bert1402
basj
Join Date 03/2001
+1716 sdemployee
Reply #1 October 25, 2025 8:46:12 PM
from Stardock ForumsStardock Forums

Hello,

Please refer here to backup your Fences setting: https://support.stardock.com/space/SHC/1416429609/Backup+of+Fences+Configuration+Settings and here to backup your layout:  https://support.stardock.com/space/SHC/1331331082/Backup+and+Restore+the+Layout+of+Fences (scroll to the bottom)

Thank you,
Basj,
Stardock Community Assistant.

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bert1402
bert1402
Join Date 10/2012
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Reply #2 October 25, 2025 8:56:50 PM
from Stardock ForumsStardock Forums

That works only if you're restoring on the same computer that the backup was made on. I've tried copying the backup, xml and png files to another computer, but can't restore from those files.

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bert1402
basj
Join Date 03/2001
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Reply #3 October 25, 2025 9:21:28 PM
from Stardock ForumsStardock Forums

What actually don't work? The layout? The files don't appear? Please be more specific.

Thank you,

Basj,
Stardock Community Assistant

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bert1402
bert1402
Join Date 10/2012
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Reply #4 October 25, 2025 10:02:54 PM
from Stardock ForumsStardock Forums

"Fences" doesn't recognize the layout backup (XML & PNG)

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bert1402
basj
Join Date 03/2001
+1716 sdemployee
Reply #5 October 25, 2025 10:09:18 PM
from Stardock ForumsStardock Forums

Need more details on your old and new system. 

  1. Windows version and OS build number. Use Winver.exe.
  2. Each Monitors information, layout, resolutions etc.
  3. Does setup a new fences work only restoring old layout don't work?
  4. What ""Fences" doesn't recognize the layout backup (XML & PNG)" a popup message? It appear when you try to restore specific saved layout or any saved layout?

Thank you,

Basj,
Stardock Community Assistant

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bert1402
bert1402
Join Date 10/2012
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Reply #6 October 26, 2025 7:36:02 AM
from Stardock ForumsStardock Forums
  1. Windows version and OS build number. Use Winver.exe.

25H2 - 26200.6899

 

  1. Each Monitors information, layout, resolutions etc.

Monitor 1: Viewsonic VP2768 - 4k (3840x2160) - landscape (does contain icons & fences)

Monitor 2: Viewsonic VP2768- 4k (2160x3840) - portrait (no icons or fences)

 

  1. Does setup a new fences work only restoring old layout don't work?

I only need to restore monitor 1

 

  1. What ""Fences" doesn't recognize the layout backup (XML & PNG)" a popup message? It appear when you try to restore specific saved layout or any saved layout?

The fences app doesn't recognize the backup files.

 

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bert1402
basj
Join Date 03/2001
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Reply #7 October 26, 2025 7:58:07 AM
from Stardock ForumsStardock Forums

Is the monitor layout and orientation on the old system the same as the new one—landscape and vertical included?

Thank you,

Basj,
Stardock Community Assistant

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bert1402
bert1402
Join Date 10/2012
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Reply #8 October 26, 2025 8:56:53 AM
from Stardock ForumsStardock Forums

yes

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bert1402
basj
Join Date 03/2001
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Reply #9 October 26, 2025 9:04:59 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

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