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ronwburgess
ronwburgess
Join Date 10/2017
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Files disappear

October 7, 2025 9:21:00 AM from Stardock ForumsStardock Forums

I love fences, but when I have autosave turned on, my files will disappear from the folder and I have to go search for them.  This happens very often and is very frustrating.  

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ronwburgess
basj
Join Date 03/2001
+1702 sdemployee
Reply #1 October 7, 2025 9:35:15 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more informations.

  1. Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe to get these numbers.
  2. Fences full version number installed.
  3. What do you mean "AutoSave" ? Elaborate please.

Thank you,
Basj,
Stardock Community Assistant.

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ronwburgess
ronwburgess
Join Date 10/2017
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Reply #2 October 7, 2025 10:37:12 AM
from Stardock ForumsStardock Forums

Windows 11.  Version 24HS (OS Build 26100.6725)

Serial number removed by moderator. Please do not post personal info or serial numbers in forum 

     I have several file shortcuts established with my fences that are both local and G:drive files.  When I am working with an Excel or Word that are in those files with autosave on, they will loose the file name and get removed from the file.  I have to go find them and save them back into the file. I love my fences and have used it for some time, but I can't keep having to stop and go get my files back.  Please let me know what I need to do.

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ronwburgess
basj
Join Date 03/2001
+1702 sdemployee
Reply #3 October 7, 2025 10:50:57 AM
from Stardock ForumsStardock Forums

Thanks, I believe your files get deleted and save a new version while autosave save it into some other name which Fences don't recognize it as the same file you was working on, yes? In this case instead using your normal Fences, use Folder Portal Fence instead. Create a folder where you can save this file in there. Create a Portal Fence and link it to that folder. So every time you work on a file in that folder will always still be in that folder. Therefore, it should still be in that Folder Portal Fence always.

Thank you,

Basj,
Stardock Community Assistant

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