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Bruno-72
Bruno-72
Join Date 05/2025
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Affichage bureau

July 15, 2025 3:17:00 AM from Stardock ForumsStardock Forums

Bonjour,

Depuis quelques jours j’ai la mise en page de mon bureau qui n’est pas pris en compte au démarrage de mon PC.

La restauration de la sauvegarde ne fonctionne pas pour récupérer ma mise en page je suis obligé de redémarrer mon PC.

Clôtures version 6.00

Windows 11 version 24H2 build 26100.4652

Y a-t-il une solution pour résoudre ce problème

Cordialement

Good morning,

For the past few days, I have labeling my office which has not been taken into account when I started my PC.

The restoration of the backup does not work to recover my layout I am forced to restart my PC.

Fences version 6.00

Windows 11 version 24H2 Build 26100.4652

Is there a solution to solve this problem

Sincerely

Moved to Fences area

stardock software fences
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Bruno-72
basj
Join Date 03/2001
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Reply #1 July 15, 2025 6:06:37 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Not sure what you mean by "labeling my office" perhaps lost in translation. Please elaborate more. Post some screenshots might help.

Thank you,
Basj,
Stardock Community Assistant.

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Bruno-72
Bruno-72
Join Date 05/2025
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Reply #2 July 15, 2025 9:17:27 AM
from Stardock ForumsStardock Forums

Bonjour

J’ai organisé l’ensemble de mes icônes sur le bureau, Fences sauvegarde cette disposition.

À l’ouverture de mon PC les icônes sont mélangées, et la restauration de la sauvegarde ne fonctionne pas. Après le relance de mon PC les icones sont positionnés suivant mes préférences

 

Ce phénomène est apparu il y a quelques jours  

‐‐----------------

Google translate 

Hello,

I've organized all my desktop icons, and Fences saves this layout.

When I open my PC, the icons are jumbled up, and restoring the backup doesn't work. After restarting my PC, the icons are positioned according to my preferences.


This phenomenon started a few days ago.

 

 

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Bruno-72
basj
Join Date 03/2001
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Reply #3 July 15, 2025 9:50:29 AM
from Stardock ForumsStardock Forums

Quoting Bruno-72,
reply 2

This phenomenon started a few days ago.

So it was working before, yes? What change few days ago? New software installed? New Windows updates? New driver etc.

Thank you,

Basj,
Stardock Community Assistant

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Bruno-72
Bruno-72
Join Date 05/2025
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Reply #4 July 15, 2025 12:20:44 PM
from Stardock ForumsStardock Forums

Mise à jour Windows 11

Mise à jour cumulative pour .NET Framework 3.5 pour et 4.8.1 pour Windows 11, version 24H2 pour les systèmes x64 (KB5056579) Mise à jour cumulative pour Windows 11 Version 24H2 pour les systèmes x64 (KB5062553)

Mise à jour de sécurité pour Microsoft Office 2016 (KB5002655) Édition 64 bits

Mise à jour de sécurité pour Microsoft Office 2016 (KB5002742) Édition 64 bits

Mise à jour audio

Mise à jour du système audio Razer Synapse 3 vers Razer Synapse 4 et application chroma

--‐-------

Google translate:

Windows Update 11

Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, Version 24H2 for x64-based Systems (KB5056579)

Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)

Security Update for Microsoft Office 2016 (KB5002655) 64-bit Edition

Security Update for Microsoft Office 2016 (KB5002742) 64-bit Edition

Audio Update

Razer Synapse 3 to Razer Synapse 4 Audio System Update and Chroma App

Moderator: Please post in addition, a translation of your replies in English. Thank you.

Modérateur : Veuillez également publier une traduction de vos réponses en anglais. Merci.

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Bruno-72
basj
Join Date 03/2001
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Reply #5 July 15, 2025 7:51:34 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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Bruno-72
Bruno-72
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Reply #6 July 16, 2025 4:09:30 AM
from Stardock ForumsStardock Forums

Hello I followed the procedure and everything is functional Thank you for your responsiveness Kind regards

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Bruno-72
basj
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Reply #7 July 16, 2025 6:20:45 AM
from Stardock ForumsStardock Forums

Awesome, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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Bruno-72
Bruno-72
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Reply #8 July 22, 2025 6:06:57 AM
from Stardock ForumsStardock Forums

Bonjour,

La désinstallation suivie d’une réinstallation avait semble-t-il résolu mon problème

Mais à la mise en service de mon PC le lendemain mes icônes étaient déplacés sur mon bureau. Pour récupérer la disposition de mon bureau, il faut que je restaure ma sauvegarde que je redémarre mon PC pour récupérer la disposition de mon bureau

La restauration de ma sauvegarde ne se fait pas après validation elle se fait uniquement après un redémarrage.

L’installation et réinstallation de Fences permet de récupérer toutes les fonctionnalités du logiciel et je perds la fonctionnalité de restauration après un arrêt du PC

J’ai installé la version Bêta le résultat est le même

Avez-vous une solution pour résoudre se disfonctionner

Cordialement

Bonjour, la désinstallation suivie de la réinstallation avait apparemment résolu mon problème Mais lorsque mon PC était mis en service le lendemain , mes icônes ont été déplacées sur mon bureau. Pour récupérer la disposition de mon bureau, je dois restaurer ma sauvegarde, redémarrer mon PC pour récupérer ma mise en page de bureau La restauration de ma sauvegarde ne se fait pas après validation, elle ne se fait qu’après un redémarrage. L’installation et la réinstallation de Fences me permettent de récupérer tous les fonctionnalités du logiciel et je perds la fonctionnalité de restauration après un PC shutdown J’ai installé la version bêta le résultat est le même Avez-vous un Solution pour résoudre ce dysfonctionnement ? Cordialement

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Bruno-72
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Reply #9 July 22, 2025 6:07:43 AM
from Stardock ForumsStardock Forums

Hello Uninstalling followed by reinstalling had apparently solved my problem But when my PC was put into service the next day my icons were moved to my desktop. To recover my desktop layout, I need to restore my backup, restart my PC to recover my desktop layout The restoration of my backup is not done after validation, it is only done after a reboot. The installation and reinstallation of Fences allows me to recover all the features of the software and I lose the restore functionality after a PC shutdown I installed the Beta version the result is the same Do you have a solution to solve this malfunction? Kind regards

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Bruno-72
basj
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Reply #10 July 22, 2025 6:32:28 AM
from Stardock ForumsStardock Forums

I believe this is due to you have OneDrive Desktop sync function turn on. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Bruno-72
basj
Join Date 03/2001
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Reply #11 July 22, 2025 7:17:12 AM
from Stardock ForumsStardock Forums

Need additional information, does the issue appear everytime after reboot? If so, please do this,

  1. re-setup the layout as what it should look like.
  2. Turn on Fences "Advance Logging". Its in the About tab->Troubleshooting->click on Enable advance logging".
  3. When the issue reappear. Go back on that same drop down menu and click on "Create error report package for technical support" Follow the instruction to submit a report for Support. Please include the link to this thread. 
  4. Wait Support to reply.

Thank you,
Basj,
Stardock Community Assistant.

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Bruno-72
Bruno-72
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Reply #12 July 26, 2025 3:10:40 AM
from Stardock ForumsStardock Forums

Hello

I followed your approach and sent the error report, not knowing if it reached you, I just created a new report by following the procedure.

The first report was created with beta version 6.01 I uninstalled and installed version 6.00 to create the latest error report it seems to me that you do not take into account the errors of the beta versions

Thank you for confirming receipt of today's error report

Kind regards 

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