My hard drive crashed and I'm reinstalling the software but when I enter my product key I get the error below. I am unable to deactivate the other computer because it's gone and can't access it.
I think this should help you deactivate a licence through your account:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct
That worked! Thank you!
You're welcome.
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