Hello,
I've been having problems with the software crashing on the primary with an app error (see log detail below.)
Things to know: Windows 10.0.19045 Build 18045 on both systems.
MP version3.57 build 103 (.km on primary, no suffix on secondary.) The software was uninstalled and reinstalled after the problem started.
It is not consistant. I can have a few days of normal operation, then multiple incidents. It does not seem associated with the transfer between systems, as it can fail well after that point. The cursor is always on the secondary machine when the primary fails. Both systems are on the same subnet with static addresses.
The only way I can recover is to stop/start the Multiplicity Service on the primary.
Please forward this to your Support Team for their assistance. Windows has recorded additional diagnostic data (of course!) that I can provide on request. I will keep an eye on this thread for any updates.
Thank you for your attention to this matter.
Stardock Multiplicity 3
Description
Faulting Application Path: C:\Program Files (x86)\Stardock\Multiplicity\Multipl2.exe
Creation Time: 6/19/2023 8:39:50 AM
Problem: Stopped working
Status: Report sent
Problem signature
Problem Event Name: APPCRASH
Application Name: Multipl2.exe
Application Version: 3.0.0.0
Application Timestamp: 52af40db
Fault Module Name: StackHash_7682
Fault Module Version: 10.0.19041.3086
Fault Module Timestamp: fab6a536
Exception Code: c0000374
Exception Offset: PCH_07_FROM_ntdll+0x0007303C
Extra information about the problem
Bucket ID: 037e8bbc2840682e97991457f8c46278 (1700412702377403000)
