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AnAmazingArtist
AnAmazingArtist
Join Date 10/2006
+2

Object dock 2

keys

October 14, 2020 9:49:13 AM from Stardock ForumsStardock Forums

I purchased a copy of OD2 and want to install it on my computer. When I asked for a keys email, I was provided with the keys for every stardock product I own, except OD2. Anyone know how I can get the keys for this purchase? I have a copy of my receipt.

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AnAmazingArtist
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 October 14, 2020 10:10:41 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Maybe you purchase ObjectDock using a different email address. Please use this link to get to your product and key : https://forums.stardock.com/484254/getting-your-products-and-keys .

Try that, but, if you still fail to get to it. Please raise a support ticket here :  http://esupport.stardock.com/index.php?/default_import/Tickets/Submit. Make sure to include all the details on your purchase on ObjectDock and support will help you from there.

Thanks
Basj,
Stardock Community Assistant.

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AnAmazingArtist
AnAmazingArtist
Join Date 10/2006
+2
Reply #2 October 14, 2020 11:00:12 AM
from Stardock ForumsStardock Forums

I have entered the email address that was on my receipt , which I have. Again in gave me keys for every product I own except that program. I have no way of attaching the receipt here. Please advise. 

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AnAmazingArtist
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 October 14, 2020 11:04:07 AM
from Stardock ForumsStardock Forums

Use the submit support ticket link I posted above and send in all details there. Scan the receipt and attached it there.

Thank you,

Basj,
Stardock Community Assistant

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AnAmazingArtist
AnAmazingArtist
Join Date 10/2006
+2
Reply #4 October 14, 2020 11:40:43 AM
from Stardock ForumsStardock Forums

its on my orders page and i can re download it. The KEYS are not listed anywhere. Getting frustrated.

 

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AnAmazingArtist
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 October 14, 2020 11:47:13 AM
from Stardock ForumsStardock Forums

Did you submit a support ticket? If you did please post the ticket numbers here so I can forward it to support.

Thank you,

Basj,
Stardock Community Assistant

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