can't download ashampoo driver installer

Unauthorized We're sorry, you are not authorized to download this file.

I purchased the ashampoo bundle and when I try to download the driver updater from the link provided in my receipt page or email I get:

We're sorry, you are not authorized to download this file.

The download token provided is invalid. Please check to make sure you have the correct url. Or if you are in need of assistance please visit our support page.

Huh?

Thanks - Richard

Advanced Search

Watch this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Successfully updated karma reason!

sdrohan

Join Date 10/2012

+732

Hello,

Sorry to hear you are having trouble.

If you are still having the issue (may have been momentary, can you post the exact link that is in the receipt that is failing?

Sean Drohan
Stardock Support Manager

Successfully updated karma reason!

The link: https://cdn.stardock.us/downloads/public/ashampoo/ashampoo_driver_updater_1.21.exe

Well, it finally worked so I'm ok now, thanks! It did a great job too, my pc is noticeably faster on boot and a wireless issue is gone!

However, why does Malwarebytes always insist that links to your site & downloads contain Malware and try to block me?

Thanks - Richard

Successfully updated karma reason!

Welcome Guest! Please take the time to register with us.

There are many great features available to you once you register, including:

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!

View all recent posts

Mark all posts as read Delete cookies created by the forum Return to Top

Stardock Forums v Server Load Time: Page Render Time: