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TSAElement
Join Date 12/2005
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WindowFX 5 - Animation Previews crash application

June 1, 2012 12:49:20 PM from WinCustomize ForumsWinCustomize Forums

Performed a fresh install of WindowFX 5 on Win 7 x64. Installation was smooth. Enabled features on the home tab and discovered that animations do not work. None of the Window, Menu or Start Menu animations have any effect. Window dragging animations ("Wobbly windows") does nothing. Furthermore when I attempt to click any animation option's preview buttons the entire program locks up and becomes non responsive. Any advice?

System is using two graphics cards: Intel G33/G31 Express and NVIDIA GeForce FX5200.

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TSAElement
Neil Banfield
Join Date 04/2001
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Reply #1 June 1, 2012 1:12:27 PM
from WinCustomize ForumsWinCustomize Forums

Is Aero glass enabled as with two different cards like that I would expect you do not have Aero and so cannot support any of the animations.

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TSAElement
TSAElement
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Reply #2 June 1, 2012 4:55:59 PM
from WinCustomize ForumsWinCustomize Forums

Aero glass is enabled.

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Neil Banfield
Join Date 04/2001
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Reply #3 June 1, 2012 8:57:48 PM
from WinCustomize ForumsWinCustomize Forums

What does WindowFX say at the bottom right of the top half of the home page?

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TSAElement
TSAElement
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Reply #4 June 4, 2012 7:34:43 AM
from WinCustomize ForumsWinCustomize Forums

Desktop Window Manager (DWM) is enabled

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Neil Banfield
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Reply #5 June 4, 2012 9:22:38 AM
from WinCustomize ForumsWinCustomize Forums

Thats strange as with two different cards I would expect the DWM to be off.

Are both cards actually in use?

You could try upgrading your video drivers to see if that will help, but the nvidia card is the lowest end DX9 graphics card nvidia ever made and WindowFX uses DirectX10 which means the drivers have to emulate and it looks like it simply cannot do the job.

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TSAElement
TSAElement
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Reply #6 June 4, 2012 1:59:14 PM
from WinCustomize ForumsWinCustomize Forums

Neil - Thanks for the follow up. Yes both cards are in use. Regarding each card. I have disabled each card individually and on both cards I've gotten the same non-functionality and application failure.

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TSAElement
TSAElement
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Reply #7 June 4, 2012 2:01:27 PM
from WinCustomize ForumsWinCustomize Forums

I did some testing on a secondary machine (with only the Intel G33/G31 Express card inside) and it has produced the same results. So I guess I do not have the functionality due to outdated hardware.

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TSAElement
TSAElement
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Reply #8 June 5, 2012 7:53:40 AM
from WinCustomize ForumsWinCustomize Forums

Is there a system requirements listing publicly available somewhere? Besides the basic information listed on the product page?

System Requirements

Windows 7/Vista/XP (32-bit only on XP)
1GHz Processor

50 MB Available System Memory
100 MB Available Hard Drive Space

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Neil Banfield
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Reply #9 June 5, 2012 7:55:15 AM
from WinCustomize ForumsWinCustomize Forums

Have you tried updating the intel drivers?

I suspect the problem is the intel G33/G31 and FX5200 are both very early DX9 graphics chipsets and they run the DWM in Windows 7 in Windows Vista mode.

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TSAElement
TSAElement
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Reply #10 June 7, 2012 1:57:47 PM
from WinCustomize ForumsWinCustomize Forums

Unfortunately they are both running the "latest" drivers, so I guess I'm out of luck. No big loss, it runs great on my laptop. Thanks for all your help.

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