error updating skin studio professional

I have been unable to update Skin Studio Professional via SDC for several days now. I get the same error each time.

I currently have v 4.10.016 installed and SDC shows 4.20.019 as the latest, but each time I try to update I get the same error about incorrect file size. How can I correct this?

The message in the log file is as follows:

Download: C:\Program Files\Stardock\SDCentral\temp\Base\template\blank.bmp_
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (attempt 1)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\template\blank.bmp_
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (attempt 2)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\template\blank.bmp_
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (881 : 119). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (incorrect file size)
Result: Installation failed

wincustomize

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Fuzzy Logic

Join Date 05/2002

+497

Use SDC to uninstall Skin Studio, delete the folder C:\ProgramFiles\Stardock\ObjectDesktop\SkinStudio and reboot. You should then be able to use SDC to download and install SkinStudio without the error.

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Thanks Fuzzy Logic, your suggestion worked just fine.

Sorry for the delay in replying, just that I have been away recently.

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I have the sme problem, so I followed Fuzzy Logics previous advice.

Didn't work no I have NO Skin Studio. HELP!! My dum bass
hadn't archived it yet. Below is the error log:

[Application]
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 1.30.267, build: 46

[System Information] -
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 1
Display: NVIDIA Vanta LT (Compaq)
Driver Version: 2.1.8.3
System Dir: C:\WINDOWS\System32
Time / Date: 17:54:07 Tuesday, April 27, 2004
DartSock.dll 2.8.0.4 : 11/22/2002 05:00
DartObjects.dll 1.0.43.0 : 10/10/2000 05:00
DartWeb.dll 1.8.0.4 : 11/25/2002 05:00
Chunk Size: 98304 bytes

[Installing] -
Server: http://sdcentral.stardock.com
Server Dir: public
Network Id: odnt
Name: SkinStudio Professional
App Id: sp
Installed: False
Version: 4.20.026
Type: production
Reg Key: SkinStudio
Install Dir: C:\Program Files\Stardock\Object Desktop\SkinStudio
Exe: sknstdio.exe
Last Updated: 04/26/2004

[Installation] -
Download: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 1
Download: C:\Program Files\Stardock\SDCentral\temp\sp.zip 0 (attempt: 1 - http error -8)
Download: C:\Program Files\Stardock\SDCentral\temp\sp.zip 0 (attempt: 2 - http error -5)
Download: C:\Program Files\Stardock\SDCentral\temp\sp.zip 0 (attempt: 3 - http error -5)
Result: Installation failed

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