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Cyrilmak
Cyrilmak
Join Date 04/2008
0

Bought Entrenchment Expansion.. And it wont show up in "my games".

April 1, 2009 12:09:42 AM from Stardock ForumsStardock Forums

I bought the expansion early today and didnt have time to install it.  I got home loaded up Impulse and its no longer in the "My Games" tab.  There's no trace of it anywhere to even have the option to download and install it. 

Anyone have any idea what I should do?  Or who I could call?

 

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Cyrilmak
DauntlessAnsible
Join Date 05/2008
+32
Reply #1 April 1, 2009 5:29:55 PM
from Stardock ForumsStardock Forums

ghostbusters?  email stardock support.  there is probably a mismatch between the email account you bought entrenchment under and the one linked to you impulse registration.

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Cyrilmak
Rhah
Join Date 05/2003
+5
Reply #2 April 1, 2009 5:38:24 PM
from Stardock ForumsStardock Forums

Hi Cyrilmak,

Also might want to check to see if the application is hidden. In the impulse client click on the lightening bolt top left and click show hidden applications. 3rd checkbox in the right hand column.

Jason

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Cyrilmak
highlander
Join Date 01/2007
+64
Reply #3 April 2, 2009 10:19:20 AM
from Stardock ForumsStardock Forums

Cyrilmak,

You had entrenchment under a different e-mail, merged and you should now see it on the My Games tab.

 

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Cyrilmak
DauntlessAnsible
Join Date 05/2008
+32
Reply #4 April 2, 2009 11:51:17 AM
from Stardock ForumsStardock Forums

 

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Cyrilmak
True-gamer
Join Date 11/2007
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Reply #5 April 10, 2009 3:34:45 PM
from Stardock ForumsStardock Forums

same thign happend to just this moment, so just email stardock syaing merge my fathers email and my impusle email?

 

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Cyrilmak
DauntlessAnsible
Join Date 05/2008
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Reply #6 April 13, 2009 9:00:44 AM
from Stardock ForumsStardock Forums

yep.  SD support rocks.

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