Hi,
Since several time, when I want to use Impulse to get the updated version of the product I purchased, i am facing the same problem.
Impuse says that it will download Impulse update, after several minutes got this message "Downloading Impulse Update - Retrying" and I can do anything else
I have tried to click the orb, but then I get the message "Cannot perform this action at this time. Please try again, after Impulse is done Validating registrations"
So here i sit and can do anything.
A help would be great
Hubert