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Arco Witter
Arco Witter
Join Date 02/2002
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Latest Deskscape does NOT work

March 13, 2008 12:12:19 PM from Stardock ForumsStardock Forums
Previous version of the descscape worked great. However, I installed the latest version (including dreams) and now all deskscapes refuse to work. I don't get an error, it just does nothing when selecting except for a split second showing the Descscape settings... at the bottom of the selection screen. So, reverting back to previous deskscape or wait for a working version? I have Deskscape version 1.95(.028 and Dreams version 1.90(.015
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Arco Witter
Balberyth
Join Date 09/2004
0
Reply #1 March 13, 2008 12:43:12 PM
from Stardock ForumsStardock Forums
I have the exact same problem.

I've been running with the Deskscapes 2.0 pre-release versions for a while now and today Stardock Central reported there was a new version, so I allowed it to update my Deskscapes install and it asked for a reboot. After rebooting I just got a black desktop. I went back in to customise my desktop background, but whenever I highlight a Deskscape Dream nothing happens. The display underneath the main file browser panel briefly shows the Dynamic Wallpaper and Performance Settings options, but after a few moments returns to the more normal 'How should the picture be positioned?' icons and the Dream is never displayed.

So far I have tried uninstalling Deskscapes completely and then re-installing the old version 1.02 Deskscapes, but it now exhibits the same symptoms.
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Arco Witter
Balberyth
Join Date 09/2004
0
Reply #2 March 13, 2008 1:11:03 PM
from Stardock ForumsStardock Forums
OK, well I'm still glad I posted as there definitely seems to be a problem here, but my Deskscapes is working again now.

After updating from the previous beta version to 1.95(.028 my Deskscapes failed to work, as described previously. The actions I then took were:

I uninstalled Deskscapes and rebooted.
I installed Desckscapes 1.02 and rebooted.
Deskscapes still failed to work - no error messages, but no Dreams would display.
I ran Stardock Central and allowed it to update Deskscapes to 1.95(.028 again and rebooted.
Deskcape Dreams is now working perfectly again.

I'm obviously not entirely confident it'll continue to work, but so far this has done it for me.
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Arco Witter
narbytrout
Join Date 04/2006
+72
Reply #3 March 13, 2008 1:20:15 PM
from WinCustomize ForumsWinCustomize Forums
I had the same problem. I tried many ways to fix it, but to no avail.

I even tried to reinstall the older version that worked, but that did not even solve the problem.

I ended up using the system restore feature in windows vista.

Everything has been fine since. I will be sure to wait for more guinea pigs next time a new version comes along.
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Arco Witter
ZubaZ
Join Date 11/2001
+917
Reply #4 March 13, 2008 1:26:55 PM
from WinCustomize ForumsWinCustomize Forums
And people wondered why it wasn't released earlier. 
There are so many variables on a PC that issues are bound to crop up.

Having said that . . it is working for most people.  Thanks for posting feedback so DS can be improved.
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Arco Witter
bilbo1930
Join Date 03/2006
+146
Reply #5 March 13, 2008 5:56:57 PM
from WinCustomize ForumsWinCustomize Forums
Previous version of the descscape worked great. However, I installed the latest version (including dreams) and now all deskscapes refuse to work. I don't get an error, it just does nothing when selecting except for a split second showing the Descscape settings... at the bottom of the selection screen. So, reverting back to previous deskscape or wait for a working version? I have Deskscape version 1.95(.028 and Dreams version 1.90(.015


yeah that happen here too... (
I' have vista ultimate ... now I'm restore previous version in sdc (1.90(.023) that work for me
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Arco Witter
Excalpius
Join Date 01/2005
+73
Reply #6 March 13, 2008 11:51:38 PM
from WinCustomize ForumsWinCustomize Forums
I have tested this on two nvidia cards and one ati (in a macbook pro running vista ultimate). The ati one exhibits the same problem listed above...just doesn't work with the non video dreams. The nvidia ones worked fine.
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Arco Witter
DorkCoffeez
Join Date 03/2006
+115
Reply #7 March 14, 2008 12:01:18 AM
from Stardock ForumsStardock Forums
For thoes that have total failures please post your system specs and what video drivers you have. If you are so inclined please start a ticket with us at support@stardock.com as well. We would like to get to the bottom of this as quickly as possible.

If you encouter this on one dream or another (or dynamic over movie) please also let us know.
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Arco Witter
Arco Witter
Join Date 02/2002
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Reply #8 March 14, 2008 3:15:35 AM
from Stardock ForumsStardock Forums
I started a ticket for this problem, since I see this on both my 2 PCs. (Both AMD X2 2800+, but completely different graphics cards)
Hope this will be solved soon.
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Arco Witter
Excalpius
Join Date 01/2005
+73
Reply #9 March 14, 2008 3:34:27 AM
from WinCustomize ForumsWinCustomize Forums
I was able to revert back to the archived version on the Macbook Pro and it works fine now. The weird thing is I used restore archive to go back to what I thought was a version from 2/16 or something, but now that I check the SDC, it shows 1.95.[b].028 from 3/12/2008 is running...and it's working now.

So, perhaps this is some odd installer issue? I've rebooted multiple times, so that can't be it.

I hope this helps.

ATI driver for the MacBook Pro Radeon X1600 is the 6/14/2007, v8.390.0.0 that comes from Apple with bootcamp I believe.
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Arco Witter
gradv50
Join Date 10/2007
0
Reply #10 March 14, 2008 6:09:44 AM
from Stardock ForumsStardock Forums
my deskscapes failed to work and got a black screen, but wb6 and icon packager failed to work as well, have uninstalled deskscapes, and now wb6 is working, sluggish at moment, am trying out icon packager to see if this works fine, looks to be at the moment, have put a ticket in to support, but they are slow at responding, is anyone else having trouble with their deskscapes, and does it effect other programmes as well. am on 64 bit system builder vista home premium.
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Arco Witter
gradv50
Join Date 10/2007
0
Reply #11 March 14, 2008 10:56:32 AM
from Stardock ForumsStardock Forums
wb6 is fine but icon packager is alright however it is unstable ie applies some packages but not all, and also the title is displayed but the rest is a grey spot where the package should be.
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Arco Witter
2of3
Join Date 10/2006
+816
Reply #12 March 14, 2008 11:12:45 AM
from WinCustomize ForumsWinCustomize Forums
Apple pie is pretty good too!
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Arco Witter
Zargon
Join Date 12/2003
+47
Reply #13 March 14, 2008 3:26:14 PM
from WinCustomize ForumsWinCustomize Forums

Whenever posting a problem with DeskScapes, it would help if you could please post the exact video card you are using and the exact video driver version.  Thanks!

 

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Arco Witter
gradv50
Join Date 10/2007
0
Reply #14 March 14, 2008 5:38:50 PM
from Stardock ForumsStardock Forums
the graphic card is nvidia geforce inno 3d 8600 gt ddr3, and the driver is the force ware winvista 64 bit 169.25. does that answer you.
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Arco Witter
killajosh
Join Date 10/2007
+40
Reply #15 March 14, 2008 5:52:38 PM
from WinCustomize ForumsWinCustomize Forums
Apple pie is pretty good too


      
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Arco Witter
Nakor
Join Date 03/2001
+41 sdemployee
Reply #16 March 15, 2008 12:17:14 AM
from WinCustomize ForumsWinCustomize Forums
I think we've managed to narrow down what is going wrong, though we're still working out the details of the why. At least for most of the reports in this thread.

Email kwilas@stardock.com over the weekend and I'll hook you up with a file to replace that should sort this, provided you have an OD subscription.

Kris

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Arco Witter
Arco Witter
Join Date 02/2002
+3
Reply #17 March 15, 2008 6:23:25 AM
from Stardock ForumsStardock Forums
Whenever posting a problem with DeskScapes, it would help if you could please post the exact video card you are using and the exact video driver version.  Thanks!


Did that in the support request. (Two different video cards; one is Ati, one is NVidia (don't know the exact types at the moment))
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Arco Witter
Balberyth
Join Date 09/2004
0
Reply #18 March 15, 2008 12:46:08 PM
from Stardock ForumsStardock Forums
The machine I had this problem with is the following:

Windows Vista Ultimate with Service Pack 1
Intel Core Duo 6700 CPU
256Mb ATI Radeon 3850 running Catalyst 8.3 drivers and dual DVI monitors
4GB System RAM

After upgrading from the previous pre-release version of Deskscapes 2 to version 1.95(.028 I had the same issue as describe above - notably no Dreams would display and when selected, the normal Deskscapes options menus would appear only momentarily before going back to the usual Wallpaper size/postion options.

I uninstalled Deskscapes, rebooted and re-installed version 1.02, but that then had exactly the same problems.
From there I upgraded directly to version 1.95(.028 again, rebooted and Deskscapes started working perfectly again.

Still all working so far....
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Arco Witter
Opaline1
Join Date 02/2003
0
Reply #19 March 20, 2008 1:49:40 PM
from Stardock ForumsStardock Forums
Vista Ultimate w/ SP1
Q6600
4GB RAM
8800GTX with 169.25 drivers

I tried the 2.0 beta and didn't like it so I went back to the free version. After uninstalling and reinstalling, my screen goes black. So I tried updating to 1.95 and it keeps giving me a message to either "Buy Now" or "Close" Have tried all the people's suggestions above but nothing is working. I purchased Objeck Desktop 2007 about 2 months ago.
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Arco Witter
mykalel
Join Date 09/2004
0
Reply #20 April 9, 2008 6:53:18 PM
from WinCustomize ForumsWinCustomize Forums
Vista Business SP1
Intel Core Duo T7200
RAM 2Gb
Nvidia Quadro NVS 120M v7.14.10.9686

I just upgraded to V2.0 this morning using Stardock Central and now I'm having the same problem as described above. I tried uninstalling then reinstalling V2.0 but that didn't work.
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Arco Witter
ALMonty
Join Date 01/2002
+242
Reply #21 April 9, 2008 7:48:35 PM
from WinCustomize ForumsWinCustomize Forums
Works fine here. Just something to go by. Descapes 2.00.052 installed

Desktop
Vista Ultimate W/SP1
Intel Core Duo 6600
4 GB ram
Radeon X1650 512mb Driver Packaging Version 8.401-070815m-052020C-ATI

Laptop
Vista Home Prem
AMD Turion 64X2TL-58 1.90GHz
2GB ram
Nvida GeForce Go 7150M 287MB ForceWare Version 159.09


Just a note these are the orignal vid drivers that came with my machines. I have no reason to update them.
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Arco Witter
MichaelG04_NEW
Join Date 08/2002
0
Reply #22 April 10, 2008 10:51:08 AM
from Stardock ForumsStardock Forums
just updated to latest version, having same problem

Vista ultimate w/sp1
intel quad core q6600
4GB ram
Nvidia 8800GT 512MB
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Arco Witter
Zargon
Join Date 12/2003
+47
Reply #23 April 10, 2008 1:46:22 PM
from Stardock ForumsStardock Forums

just updated to latest version, having same problemVista ultimate w/sp1intel quad core q66004GB ramNvidia 8800GT 512MB

As with games, DeskScapes likes to have the latest video drivers.  Can you please upgrade to the latest video driver if you have not already and if it still does not work please post back here?  Thanks.

 

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Arco Witter
mykalel
Join Date 09/2004
0
Reply #24 April 11, 2008 3:49:54 AM
from WinCustomize ForumsWinCustomize Forums
Dell Latitude D820 Notebook
Vista Business SP1
Intel Core Duo T7200
RAM 2Gb
Nvidia Quadro NVS 120M was v7.14.10.9686

I upgraded the video driver to v7.15.11.5683, which is the latest available from Dell's web site. This driver is dated 16/11/07. There are no later drivers at nVidia's web site.

Updating the driver has made no difference.
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Arco Witter
Courtney
Join Date 07/2001
0
Reply #25 April 11, 2008 12:49:55 PM
from WinCustomize ForumsWinCustomize Forums
Desktop
Vista Ultimate (SP1 not installed)
AMD 4400 X2 (Core Duo)
4 GB RAM
Nvidia 8800 GTS (driver Version: 169.25 WHQL)

I am experiencing the same problem. I updated DeskScapes to the latest using Stardock Central. It no longer works. However, the Windows version works.

Courtney
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