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mariamaddox
mariamaddox
Join Date 11/2016
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Live Person

February 3, 2026 2:02:23 PM from Stardock ForumsStardock Forums

I need to talk to a live person.  How is it that you don't offer any phone support for simple questions???

I need a W9.

I need your AR contact.

stardock software
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mariamaddox
DrJBHL
Join Date 04/2002
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Reply #1 February 3, 2026 2:47:20 PM
from Stardock ForumsStardock Forums

The way Support works is you pose your question in the appropriate forum appropriate to which software you're having a problem with.

There is no telephone support.

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JanOscar
Join Date 12/2002
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Reply #2 February 3, 2026 4:19:09 PM
from Stardock ForumsStardock Forums

Go here to create a ticket: https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14 Choose "Ask a question" and provide as much information as you can as order number etc. to get your W9 sent to you.

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pelaird
Join Date 12/2018
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Reply #3 February 4, 2026 7:05:18 AM
from Stardock ForumsStardock Forums

You can also find contact info here:
https://www.stardock.com/about/contact

 

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mariamaddox
DrJBHL
Join Date 04/2002
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Reply #4 February 4, 2026 9:16:20 AM
from Stardock ForumsStardock Forums


I need a W9.

You're implying former employment by Stardock.

If so, you already have their telephone, email addresses, etc. I'm confused as to why you're posting in Forums. 

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mariamaddox
mariamaddox
Join Date 11/2016
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Reply #5 February 5, 2026 12:28:29 PM
from Stardock ForumsStardock Forums

Quoting DrJBHL,
reply 4



I need a W9.



You're implying former employment by Stardock.

If so, you already have their telephone, email addresses, etc. I'm confused as to why you're posting in Forums. 

 

A W9... not a W4.  W9 has EIN/TIN and is used for companies issuing a 1099 their contractors and vendors.

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mariamaddox
mariamaddox
Join Date 11/2016
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Reply #6 February 5, 2026 12:29:15 PM
from Stardock ForumsStardock Forums

Quoting pelaird,
reply 3

You can also find contact info here:
https://www.stardock.com/about/contact

 

 

Thanks, but unfortunately the phone number never puts you in contact with a live person.

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DrJBHL
Join Date 04/2002
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Reply #7 February 5, 2026 2:33:10 PM
from Stardock ForumsStardock Forums

Quoting mariamaddox,
reply 6

Thanks, but unfortunately the phone number never puts you in contact with a live person.

For general business inquiries, contact [email protected]. 

In the email you can request to discuss proposed business by phone, W9, AR person, whatever.

But, as I mentioned earlier, there's no published phone number for questions.

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