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jimbland
jimbland
Join Date 11/2012
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Conflicts with Advanced Uninstaller Pro

December 10, 2025 7:19:25 PM from Stardock ForumsStardock Forums

There is a conflict between Innovation Solutions Advanced Uninstaller Pro and Stardock Start 11 and Fences 3. Whenever I attempt to change settings in either Stardock program via the desktop icon or the Start Menu entry, Uninstaller Pro pops-up asking if I want the uninstall the program. I can enter the settings of Fences via the desktop context menu, but there is no context menu available for Start 11. The only way to get to the Start 11 configuration was by removing Advanced Uninstaller Pro from my system.

innovation solutions advanced uninstaller pro stardock software
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jimbland
basj
Join Date 03/2001
+1775 sdemployee
Reply #1 December 10, 2025 8:01:28 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, I tested with Advanced Uninstaller Pro running. I still can open up Start11 Configuration Windows. Try the right click on Start11 start menu way.

Thank you.
Basj,
Stardock Community Assistant.

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jimbland
jimbland
Join Date 11/2012
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Reply #2 December 11, 2025 1:28:19 PM
from Stardock ForumsStardock Forums

I never though of right-clicking on an empty area of the Start11 menu. That works, but sure isn't intuitive. I was trying to start the configuration from the start menu all programs shortcut under Stardock/Start11 ("C:\Program Files (x86)\Stardock\Start11\Start11Config.exe"). Strange how only Stardock programs trigger Advanced Uninstaller Pro (and it's been going on for quite some time (despite system rebuilds)).

I'm still waiting to hear back from Innovative Solutions (Advanced Uninstaller Pro).

Thanks for your help. I'll keep you informed as to what I.S. has to say.

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jimbland
jimbland
Join Date 11/2012
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Reply #3 December 28, 2025 1:00:42 PM
from Stardock ForumsStardock Forums

I finally resolved the issue by manually creating a new shortcut in Windows Start menu. The old short cuts (both Fences and Start11) looked fine, pointed to the correct application but triggered the AUP uninstaller routine (bypassing the usual menu displayed at the start of AUP). Weird, to be sure.

Did I mention that I hate computers? I just won't let them conquer me (35 years of fighting professionally). The first program I wrote was on punch cards and the stupid computer rejected my name! It's been me vs them ever since . . .

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jimbland
DrJBHL
Join Date 04/2002
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Reply #4 December 28, 2025 1:30:19 PM
from Stardock ForumsStardock Forums

Sure sounds like your AUP is misidentifying Fences and Start11 files as viruses, or something like that.

If you uninstall all 3 programs and then reinstall fences, start11 and last AUP with the antivirus disabled, does the same thing happen? Could it be that it's delaying the start of Fences and or Start11?

 

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jimbland
jimbland
Join Date 11/2012
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Reply #5 December 28, 2025 8:44:28 PM
from Stardock ForumsStardock Forums

Everything's working fine now that I manually added the shortcuts (and deleted the old ones). One of these days I might try your suggestion, but for now I don't want to invest any more time in this issue.

Thank you,

James Bland

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