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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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App ordering within fence not maintained

FENCES 4

December 31, 2024 4:33:31 AM from Stardock ForumsStardock Forums

Good morning,

every time I turn the PC back on, the apps inside the various fences are not in the tidy position in which I put them. I am waiting for your information to resolve the problem. Thank you

fences 4 fences
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MarcoDesmo27
basj
Join Date 03/2001
+1551 sdemployee
Reply #1 December 31, 2024 5:43:58 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your issue.

  1. Windows full version and OS Build number. Please use Winver.exe.
  2. Fences full version number.
  3. Screenshot before and after boot.
  4. Your setting on Fences automatic layout. Something like screenshot below. (Note different Fences version might have different setting available on this setting) Note: Older Fences version might have this page on "Backup"

Thank you.
Basj,
Stardock Community Assistant.

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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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Reply #2 January 1, 2025 5:08:22 AM
from Stardock ForumsStardock Forums

Fence

Windows

 

Fence after restart

fence after reorder

Wait your response

Greats

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MarcoDesmo27
basj
Join Date 03/2001
+1551 sdemployee
Reply #3 January 1, 2025 5:23:56 AM
from Stardock ForumsStardock Forums

Need to know your Fences full version number please.

Also, when you are not updating Your Windows to latest available version? I believe Windows Server 23H2 is available.

Thank you,

Basj,
Stardock Community Assistant

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MarcoDesmo27
Dr W - Fences Support
Join Date 04/2003
+63
Reply #4 January 1, 2025 4:01:32 PM
from Stardock ForumsStardock Forums

Hi Marco, looks like you're on Fences 5. Good news, I think we have a fix available for you!

Please give this a try:
https://www.dropbox.com/scl/fi/gk3k3vc6wpiqjcktvod1q/UpdatePatcher_Debug_2024_12_21__9_51_10_pm.exe?rlkey=02mihpgsgcpr5dy3wsx3d0m8a&dl=0

Be sure to say yes to "Restart explorer" in the end.

This update patcher will update your existing installation in-place, no restart required. You can verify by checking the version after and noticing v5.87 (Rev 4) in the About tab.

This has helped out some other users so please let us know if it helps you as well!

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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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Reply #5 January 2, 2025 1:43:05 AM
from Stardock ForumsStardock Forums

Sorry my version of windows 11 is this

and the version of fence is this

i wait your response.

THANKS

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MarcoDesmo27
basj
Join Date 03/2001
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Reply #6 January 2, 2025 1:48:50 AM
from Stardock ForumsStardock Forums

Hello,

Please refer to Dev respond to you on reply#4 and try out his patch and see if that resolved your issue and report back.

Thank you,

Basj,
Stardock Community Assistant

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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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Reply #7 January 7, 2025 4:25:42 PM
from Stardock ForumsStardock Forums

Good morning, I waited a few days to let you know if the problem had been resolved. It seemed so but instead I still find the icons not sorted. I await your regards

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MarcoDesmo27
Dr W - Fences Support
Join Date 04/2003
+63
Reply #8 January 7, 2025 5:34:31 PM
from Stardock ForumsStardock Forums

Hi Marco,

 So to confirm, it seems to have solved your issue?

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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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Reply #9 January 8, 2025 12:49:25 AM
from Stardock ForumsStardock Forums

No. I wrote that the problem is still there

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MarcoDesmo27
Dr W - Fences Support
Join Date 04/2003
+63
Reply #10 January 8, 2025 9:26:49 AM
from Stardock ForumsStardock Forums

Understood. Could you please send in a new debug report

 

Please enable advanced logging from the troubleshooting link menu in About. Reboot, then Use backups in the layouts pane to make a backup of the current layout.

Continue using the program until the problem occurs. When the problem occurs, use the troubleshooting menu to create an error report, and it will guide you on how to upload it to us. Thank you.

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MarcoDesmo27
MarcoDesmo27
Join Date 11/2024
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Reply #11 January 8, 2025 11:41:37 AM
from Stardock ForumsStardock Forums

Sorry but I don't understand what I should do. The problem is that I sort the app icons contained within the fences. I turn off the PC and turn it back on and I find them still not sorted as I did.

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