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xerxes00
Join Date 10/2012
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Multiplicity v4.0.0.4 - Fake pointer issue

Bluetooth mouse causes duplicate mouse cursor with fake pointer enabled

December 28, 2024 12:27:20 PM from Stardock ForumsStardock Forums

Hello,

It seems that the Fake pointer support when no mouse pointer is attached doesn't work correctly with a Bluetooth mouse, at least not the Apple Magic Mouse 2.

When the option is enabled, it leaves a ghosted copy of the mouse pointer that follows the primary mouse pointer around. Spent a few hours digging into researching this, only to find Multiplicity was the culprit.

See option I'm referring to and a video that shows the problematic behavior. I want to use this option as the Bluetooth mouse is not always on. It should see a mouse detected and not use the fake pointer.

Video Link

multiplicity
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xerxes00
basj
Join Date 03/2001
+1551 sdemployee
Reply #1 December 28, 2024 8:14:55 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank you.

Basj,
Stardock Community Assistant

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xerxes00
sdrohan
Join Date 10/2012
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Reply #2 December 28, 2024 8:39:32 PM
from Stardock ForumsStardock Forums

And if you turn it off, the fake mouse pointer option?  If it works as expected with it unchecked, that is how you should use it.  

Sean Drohan
Stardock Product Lifecycle Manager

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xerxes00
xerxes00
Join Date 10/2012
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Reply #3 January 1, 2025 12:40:01 PM
from Stardock ForumsStardock Forums

Quoting sdrohan,
reply 2

And if you turn it off, the fake mouse pointer option?  If it works as expected with it unchecked, that is how you should use it.  

Sean Drohan
Stardock Product Lifecycle Manager

Seems like a bug to me. The setting indicates it would only work when no mouse is detected. But it is duplicating the cursor with a wired and wireless mouse connected.

If you have no mouse connected, how are you supposed to see the mouse cursor to enable the setting? That doesn't make any sense.

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xerxes00
sdrohan
Join Date 10/2012
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Reply #4 January 1, 2025 4:31:28 PM
from Stardock ForumsStardock Forums

Quoting xerxes00,
reply 3


Quoting sdrohan,
reply 2

And if you turn it off, the fake mouse pointer option?  If it works as expected with it unchecked, that is how you should use it.  

Sean Drohan
Stardock Product Lifecycle Manager



Seems like a bug to me. The setting indicates it would only work when no mouse is detected. But it is duplicating the cursor with a wired and wireless mouse connected.

If you have no mouse connected, how are you supposed to see the mouse cursor to enable the setting? That doesn't make any sense.

Again, do you see the duplicate mouse if you uncheck the fake mouse pointer setting?

Sean Drohan
Stardock Product Lifecycle Manager

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