Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the refund option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Note to OP: Not sure what happened to your post. Did you deleted the content?

Thanks
Basj,
Stardock Community Assistant

yes because it was obsolete - can't find the option to close this topic sorry