I've been having the same problem with WebRoot & Fences. I've been using Fences v3 and WebRoot ever since Best Buy started promoting it.
Last week I started getting a WebRoot message that I had "windows.trojan.penguish". I finally got Fences totally uninstalled using Revo Unstall, stopped WebRoot, and re-installed using my original Fences 4 install files. Yesterday all was good but this morning I'm getting a threat "SdAppServices_x64.dll". Very frustrating!!
I'm going to report this on the WebRoot forum but, in the meantime, how can I bypass these errors and what is a multi-engine web base malware scan and how do I do one?
TIA MJ