Unload is not meant to 'close' all of MP, just unload the working process.
Unload Multiplicity always closed all processes and the task bar icon, it was working this way on MP3 and still work the same way with MP4 (tested on a modern PC that has no issue), but it's clearly broken on a older PC (32bit).
I suspect you mean on a Secondary.
This reads like an uninstall \ reboot \ reinstall is needed.
After the final install, try logging out \ in instead of a reboot 1st. If the settings are there post log in, try a reboot.
The issue is on a secondary with an older CPU (32bit), I've tried to reinstall MP4 properly and it ended up being the same, this is what I did :
- Uninstalled MP4, even ticked remove settings (I had to manually close every processes because the uninstaller was unable to do it, which is not normal)
- Rebooted.
- Installed MP4 Beta 2, installer did not ask to reboot the system but I did it anyway.
- Once I started MP4 for the first time it asked between Primary & Secondary, when choosing secondary it will ask for Product Key which is not normal, I bypassed the activation but I ended up with MP4 unable to create an encryption key (it remains blank, you can change it multiple time, MP4 do not save it), same thing with the computer password, blank and impossible to change and any other options, nothing is saved.
Workaround :
- Delete properly MP4 (killing processes and removing every files manually), Reinstall MP3, configure it, uninstall MP3 without deleting the settings file, Reinstall MP4 that will use MP3 settings file and this way, it "works".
But you won't be able to change any parameter.
For some reason MP4 can't write the settings file or close properly, feel like a privilege issue with Windows but both the installer and the software were launched in administrator.