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Malware in Deskscapes 11?

June 9, 2024 10:30:18 AM from Stardock ForumsStardock Forums

I tried to install Deskscapes 11 through Object Desktop and my anti-virus (SurfShark) would not allow it. It reported that it contains malware:

Drop.Win32.WinSelfCopy.5200

Drop.Win32.RegStartupSelfCopy.31103122

Please advise.

Thanks!

deskscapes
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TerraUtopia
basj
Join Date 03/2001
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Reply #1 June 9, 2024 10:45:16 AM
from Stardock ForumsStardock Forums

To check it, go to your account page : https://store.stardock.com/myaccount/products Download Deskscapes 11 from there. Install it do your AV software still reporting same thing? If so, I believe, it is safe to say, it is false positive.

Thank you,

Basj,
Stardock Community Assistant

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TerraUtopia
TerraUtopia
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Reply #2 June 12, 2024 9:13:29 PM
from Stardock ForumsStardock Forums

I downloaded both v11 and v11-beta. Neither one installs. I see the progress bar appear, it gets about 1/3 of the way through, and then the window just closes.

I do not see any messages in the windows event logs.

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basj
Join Date 03/2001
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Reply #3 June 12, 2024 10:50:02 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. The purge is to remove all traces for the previous failed installation. Reboot after the purge. Re-download the latest version from your account page. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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TerraUtopia
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Reply #4 June 16, 2024 11:52:21 AM
from Stardock ForumsStardock Forums

I repeated what I did with Fences - I went into System Configuration and chose to do a Safe Boot. After re-booting, I was able to run the Purge and then re-install Deskscapes.

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basj
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Reply #5 June 16, 2024 9:43:38 PM
from Stardock ForumsStardock Forums

Hello,

Just to confirm, so the issue is resolved, yes?

Thank you,

Basj,
Stardock Community Assistant

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TerraUtopia
TerraUtopia
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Reply #6 June 17, 2024 8:31:27 AM
from Stardock ForumsStardock Forums

Appears to be.

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basj
Join Date 03/2001
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Reply #7 June 17, 2024 9:43:41 AM
from Stardock ForumsStardock Forums

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant

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