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frank@roj.org
frank@roj.org
Join Date 07/2021
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get license expired when it's good

can't run Fences

May 15, 2024 12:00:44 PM from Stardock ForumsStardock Forums

I have a valid license for Fences 5. For some reason whenever I try to move an icon on the desktop Fences 5 popup says my license has expired. When I put my license in it's accepted as good but at the next try to move an icon the "license has expired" comes up again.

I've tried downloading the latest version and re-installing it with no luck.

This is driving me crazy, help please.

frank@roj.org

fences
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frank@roj.org
basj
Join Date 03/2001
+1466 sdemployee
Reply #1 May 15, 2024 7:50:00 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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frank@roj.org
frank@roj.org
Join Date 07/2021
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Reply #2 May 16, 2024 8:14:08 AM
from Stardock ForumsStardock Forums

What a lot of nonsense to get a program working. I did download the latest version and re-install it with no changes. I am not going to do all the steps you demand, I'll just uninstall it and not use Fences, too bad it was sort of neat.

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frank@roj.org
basj
Join Date 03/2001
+1466 sdemployee
Reply #3 May 16, 2024 8:44:14 AM
from Stardock ForumsStardock Forums

Sorry to hear that. I can not help you if you wish not to help your self.

Thank you,

Basj,
Stardock Community Assistant

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frank@roj.org
drmbongo@gmail.com
Join Date 12/2012
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Reply #4 May 22, 2024 2:16:42 PM
from Stardock ForumsStardock Forums

I have the same issue. I suspect that I deleted an important Stardock folder somewhere, and now Fences asks for a product key whenever I cold reboot my machine. I enter the key, all works well, but at the next restart Fences is orphaned again.

I'll try to uninstall, reboot, reinstall, reboot. Will let you know

Jeroen

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frank@roj.org
basj
Join Date 03/2001
+1466 sdemployee
Reply #5 May 22, 2024 7:59:18 PM
from Stardock ForumsStardock Forums

Quoting drmbongo,
reply 4

I have the same issue. I suspect that I deleted an important Stardock folder somewhere, and now Fences asks for a product key whenever I cold reboot my machine. I enter the key, all works well, but at the next restart Fences is orphaned again.

I'll try to uninstall, reboot, reinstall, reboot. Will let you know

Jeroen

Hello,
Sorry to hear you are having issues. Please try this: https://forums.stardock.com/486311/accounts-and-activation-support-faq#keepsaskingactivation

Thank you.
Basj,
Stardock Community Assistant.

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frank@roj.org
drmbongo@gmail.com
Join Date 12/2012
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Reply #6 May 23, 2024 3:29:40 AM
from Stardock ForumsStardock Forums

Not to worry; the uninstall - reboot - reinstall - reboot sequence worked to get Fences 5 to remember its license. I must have deleted something important without realizing.

Jeroen

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frank@roj.org
basj
Join Date 03/2001
+1466 sdemployee
Reply #7 May 23, 2024 5:54:04 AM
from Stardock ForumsStardock Forums

[quote who="drmbongo@gmail.com" reply="6" id="3931549"]
Not to worry; the uninstall - reboot - reinstall - reboot sequence worked to get Fences 5 to remember its license. I must have deleted something important without realizing.

Jeroen
[/quote]

Great, glad to hear you resolved it.

Thank you,

Basj,
Stardock Community Assistant

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