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fta1135
fta1135
Join Date 11/2014
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Unable to lock fences or take snapshots

Were these features removed or relocated somewhere, I can't find it

November 16, 2023 3:06:24 PM from Stardock ForumsStardock Forums

Missing the options to "Lock Fences"

How do I lock Fences down now? I use this feature all the time, I hope that it wasn't removed.

I've looked all over and can't find it, the FAQ says make sure you have the newest version of Fences installed which I do.

Would like assistance please, thank you very much.

My screen looks like this when right clicked on the desktop.

lock snapshot snapshots lock fences fences
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fta1135
JanOscar
Join Date 12/2002
+741 moderator
Reply #1 November 16, 2023 3:10:55 PM
from Stardock ForumsStardock Forums

Are you pherhaps using another app to customize your right click menu?

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fta1135
fta1135
Join Date 11/2014
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Reply #2 November 16, 2023 5:57:23 PM
from Stardock ForumsStardock Forums

To the best of my knowledge I'm not, nothing that I've installed or used in a very long time.

I've looked in "Program Files" and "Program Files (x86) and I don't see anything out of the ordinary.

Just to confirm, I went back in time just prior to  installing Fences 5 using Acronis Cyber Protect (backup/restore software) and I can verify that right clicking did indeed work just prior to installing v5 of fences.  This is a new issue to the best of my knowledge.

The only other thing that I know of that might affect the program is the new update that was forced upon me last night at the last moment for Windows 11 Pro.  Thankfully I was able to make a backup of my system just prior to the update.

 

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fta1135
JanOscar
Join Date 12/2002
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Reply #3 November 16, 2023 6:21:35 PM
from Stardock ForumsStardock Forums

Quoting fta1135,
reply 2

Thankfully I was able to make a backup of my system just prior to the update.
I am not the expert here, just trying to help, but could you share your Windows version number? (Something like 22H2 19045.3693)

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fta1135
fta1135
Join Date 11/2014
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Reply #4 November 16, 2023 8:38:53 PM
from Stardock ForumsStardock Forums

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fta1135
fta1135
Join Date 11/2014
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Reply #5 November 16, 2023 8:47:56 PM
from Stardock ForumsStardock Forums

Windows is doing the auto update again for a second time since I went back a couple of days in time via the NAS backup.

I'm hesitant to reinstall Fences 5 since it's running in a buggy state on my system.  I use the lock screen feature almost daily.

I appreciate your help

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fta1135
basj
Join Date 03/2001
+1209 sdemployee
Reply #6 November 16, 2023 9:43:51 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I too can not find the "Lock Fences" it on my system Fences 5 system. It might have moved somewhere else. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant

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fta1135
fta1135
Join Date 11/2014
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Reply #7 November 17, 2023 2:36:15 AM
from Stardock ForumsStardock Forums

Hello again Basj,

Thank you for your prompt reply.  Very much appreciated.  I'm glad that we were able to reproduce my issue today

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