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Join Date 02/2013
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KB5022913 make Start 11 unusable

March 14, 2023 5:42:35 PM from Stardock ForumsStardock Forums

After installing KB5022913, even though I am using Start 11 version 1.41 major problems occur. Task bar is not stable jumping between Windows and Start 11(Windows 7 version) . No start button shows on primary screen although it is there on 2 secondaries, however click on these and explorer restarts. Set Start 11 to other start menu types and they don't display properly. Uninstalled KB5022913 and now back to normal. Version 1.41 doesn't fix the KB5022913 problem. Under the KB5022913/Start 11 version 1.41 the PC is unusable and unstable from a windows 11 perspective. Also another problem which happened before is Start Menu shut-down restarts the computer. I have tried all the MS suggested solutions.

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Neil Banfield
Join Date 04/2001
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Reply #1 March 14, 2023 5:54:27 PM
from Stardock ForumsStardock Forums

How many monitors do you have?

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avp3
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Reply #2 March 14, 2023 7:12:43 PM
from Stardock ForumsStardock Forums

3 one in horizontal orientation and 2 vertical, all 1920*1080.. Please note the shut-down problem is solved so not relevant to the main problem it was a problem at bios level.

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Neil Banfield
Join Date 04/2001
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Reply #3 March 15, 2023 3:12:37 AM
from Stardock ForumsStardock Forums

We had a bug report from a user with four monitors which is similar and you have an impressive 5.

We are investigating this as believe the monitor count is a factor.  It hasn't crashed but may be hung for a considerable period.

Do you know what your Start11 taskbar settings are?  Enhanced mode on?, Top/bottom, small/medium/large?, Custom start button?, Centre mode?

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Reply #4 March 17, 2023 12:54:45 PM
from Stardock Games ForumsStardock Games Forums

No you misread. I have 3 monitors. Enhanced off, seconds on task bar clock, customise start button image, task bar small, taskbar bottom. But basically I tried everything which was difficult due to the eratic PC behavour.

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Neil Banfield
Join Date 04/2001
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Reply #5 March 17, 2023 1:06:50 PM
from Stardock ForumsStardock Forums

Quoting avp3,
reply 4

No you misread. I have 3 monitors. Enhanced off, seconds on task bar clock, customise start button image, task bar small, taskbar bottom. But basically I tried everything which was difficult due to the eratic PC behavour.

Ahh I see, I read that as Three ones horizontal and the two vertical.

I was thinking 5 was impressive!

If you install the beta 1.42 build which is available on your account I am hopeful it will resolve the issue for you.

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avp3
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Reply #6 March 17, 2023 1:26:18 PM
from Stardock Games ForumsStardock Games Forums

Unsurprisingly, MS have issued KB5023706 which includes the previous uninstalled problem update (amended?), plus another unconnected fix and the problem has gone away. How mysterious, NOT! This problem can be closed. 

I was running 4 screens but needed the space so now down to 3. 4 was excessive.

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