Hi,

Since a while, I have very frequent crashes of the windows explorer. The Event log points into the direction of  Start10_64.dll which is part of Stardock Start 11. 

This happens at random and very often with simple actions such as opening a pdf file. It then opens my pdf reader, but then it takes 10s or so to actually get the file loaded in the reader, at the same moment I see the windows explorer crashing, closing the folder view in which I was opening the file, and closing the Start11 menu in the taskbar. After a couple of seconds, the exporer and Start11 menu are restarted and become useable again. But this happens so often that it makes working nearly impossible. I already installed Start 11 again (over the existing installation) but it didn't make any difference. Pretty desperate about this! Solution welcome!

The full details of the crash report are:

Log Name:      Application

Source:        Application Error

Date:          30-11-2022 21:46:07

Event ID:      1000

Task Category: Application Crashing Events

Level:         Error

Keywords:      

User:          LENOVOLAPTOP-HA\Hans Albers

Computer:      LenovoLaptop-HansA

Description:

Faulting application name: Explorer.EXE, version: 10.0.22621.755, time stamp: 0xbcd85d13

Faulting module name: Start10_64.dll, version: 1.3.1.0, time stamp: 0x634d86c7

Exception code: 0xc000041d

Fault offset: 0x0000000000213f78

Faulting process id: 0x0x248C

Faulting application start time: 0x0x1D904FB3E5DF987

Faulting application path: C:\WINDOWS\Explorer.EXE

Faulting module path: C:\Program Files (x86)\Stardock\Start11\Start10_64.dll

Report Id: ac2d04c5-539b-49e4-a4c4-855eac497deb

Faulting package full name: 

Faulting package-relative application ID: 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

    <EventID>1000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>100</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2022-11-30T20:46:07.6544005Z" />

    <EventRecordID>9048</EventRecordID>

    <Correlation />

    <Execution ProcessID="14168" ThreadID="9148" />

    <Channel>Application</Channel>

    <Computer>LenovoLaptop-HansA</Computer>

    <Security UserID="S-1-5-21-1027948669-2782677326-1839334651-1001" />

  </System>

  <EventData>

    <Data Name="AppName">Explorer.EXE</Data>

    <Data Name="AppVersion">10.0.22621.755</Data>

    <Data Name="AppTimeStamp">bcd85d13</Data>

    <Data Name="ModuleName">Start10_64.dll</Data>

    <Data Name="ModuleVersion">1.3.1.0</Data>

    <Data Name="ModuleTimeStamp">634d86c7</Data>

    <Data Name="ExceptionCode">c000041d</Data>

    <Data Name="FaultingOffset">0000000000213f78</Data>

    <Data Name="ProcessId">0x248c</Data>

    <Data Name="ProcessCreationTime">0x1d904fb3e5df987</Data>

    <Data Name="AppPath">C:\WINDOWS\Explorer.EXE</Data>

    <Data Name="ModulePath">C:\Program Files (x86)\Stardock\Start11\Start10_64.dll</Data>

    <Data Name="IntegratorReportId">ac2d04c5-539b-49e4-a4c4-855eac497deb</Data>

    <Data Name="PackageFullName">

    </Data>

    <Data Name="PackageRelativeAppId">

    </Data>

  </EventData>

</Event>