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kaylaartist1995_disabled
kaylaartist1995_disabled
Join Date 03/2016
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different backgrounds for wallpaper and screensaver

a specific monitor

August 8, 2022 12:55:36 PM from Stardock ForumsStardock Forums

Why is setting my wallpaper for a specific background greyed out?  I have win 11 and would like a different background for my wallpaper and my screensaver.  

deskscapes
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kaylaartist1995_disabled
AzDude
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Reply #1 August 8, 2022 1:05:37 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

a little more info please .

Full version number of Windows ( use winver.exe for that )

DeskScapes version ?

How many Monitors @ what screen resolutions and Scaling at 100% or what ?

Can you show us a screenshot of what you seeing ..

 


AzDude
Stardock Community Assistant

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kaylaartist1995_disabled
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Reply #2 August 8, 2022 1:24:47 PM
from Stardock ForumsStardock Forums

Windows 11 Home.  Deskscapes version 11 21H2./ OS22000. 832.  build I have ONE monitor.  I used to have a different image for my wallpaper and an animated background for screensaver .  Now I can't.  And I cannot use screensaver to show you a screenshot because as soon as I go to do that the apply background options disappear.  And what does my scaling have to do with my issue?  

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kaylaartist1995_disabled
AzDude
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Reply #3 August 8, 2022 1:59:25 PM
from WinCustomize ForumsWinCustomize Forums

What version of DeskScapes ( that's windows info above )

On the Deskscapes app click on About for version .

and when you say screensaver do you mean Dream ?

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kaylaartist1995_disabled
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Reply #4 August 8, 2022 4:31:16 PM
from Stardock ForumsStardock Forums

When I oopen the app there is no 'about'.  also, it just shows as backgrounds..., but if I open website...it shows as a Dream

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kaylaartist1995_disabled
AzDude
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Reply #5 August 8, 2022 4:43:21 PM
from WinCustomize ForumsWinCustomize Forums

When you open the DeskScapes app is this what you see ?

If you click on settings you get a pop up of more settings and the About option .

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kaylaartist1995_disabled
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Reply #6 August 8, 2022 5:32:06 PM
from Stardock ForumsStardock Forums

Nope.  The last item on the left is 'pictures'

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kaylaartist1995_disabled
basj
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Reply #7 August 8, 2022 8:48:50 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please post a screenshot of what your Deskscape configuration windows look like please.

Thanks
Basj,
Stardock Community Assistant.

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kaylaartist1995_disabled
basj
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Reply #8 August 8, 2022 11:24:01 PM
from Stardock ForumsStardock Forums

Below, I made a short video on applying desktop wallpaper playlist and a dreams for screensaver.

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist1995_disabled
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Reply #9 August 9, 2022 8:08:12 AM
from Stardock ForumsStardock Forums

I know how to set it up;  I've used it for several years.  My problem is now I cannot set a different background for my desktop from my screensaver.   It is using the SAME downloaded background for both.  On my pc settings I have a different picture I want to use for the desktop from MY photos.  I used to be able to do this, and now I can't.  

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kaylaartist1995_disabled
basj
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Reply #10 August 9, 2022 8:15:09 AM
from Stardock ForumsStardock Forums

Can you post a video of your issue so we can see what is your issue and understand it better.

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist1995_disabled
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Reply #11 August 9, 2022 11:58:58 AM
from Stardock ForumsStardock Forums

No, I cannot as it opens up a separate window that is NOT a chrome window 

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kaylaartist1995_disabled
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Reply #12 August 9, 2022 12:03:02 PM
from Stardock ForumsStardock Forums

I open my settings on pc, go to background and select MY picture.  Then I open deskscapes and it shows NO currently applied background.  So I then choose the animated background I want for screensaver and go through that process.  Once I do, not only is it my screensaver, but is showing as my background, too.  That is all.  Nothing else unusual happens. I know my tech, and I have done this process for YEARS! My settings on PC are the same.

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kaylaartist1995_disabled
AzDude
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Reply #13 August 9, 2022 12:25:23 PM
from WinCustomize ForumsWinCustomize Forums

If you want any further help need to know what version of DeskScapes

your running , you say you know your Tech , so go to your setting and 

find About and get us the Version of DeskScapes .

The latest version is DeskScape11 BETA 5 is that what you have ?

or are you still on DeskScapes10 ? or 8 or what ?

Again you say your a Tech guy , when you open the DeskScape app

it opens on your Desktop , make a screenshot of that and post it back here , please .

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kaylaartist1995_disabled
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Reply #14 August 9, 2022 12:57:29 PM
from Stardock ForumsStardock Forums

Yes...because I told you in the beginning that I had Deskscapes 11 . Deskscape app does not open on my desktop. It opens as an app. Seriously, you don't need to try to dismiss me as not knowledgeable.

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kaylaartist1995_disabled
AzDude
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Reply #15 August 9, 2022 1:34:45 PM
from WinCustomize ForumsWinCustomize Forums

OK, So I can guide with the right link ..

Do you have Object Desktop suite of apps.?

Or do you just have a Stand  alone version of the DeskScapes app ?

and Yes DeskScapes opens has an app on top of your desktop .

Can you go to settings ( About ) and see if you have DS11 Beta 5 ?

Thank You , I'm not trying dismiss you I'm trying to get the right info so

I can help you , your the only one who has ever mentioned an issue like this.

So it helps us to understand the issue by getting correct info from you .

** Also Win11 has a new update out today that may or may not help the issue 

is your Win11 up to date ? What's your full version numbers now ?

 

AzDude
Stardock Community Assistant

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kaylaartist1995_disabled
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Reply #16 August 9, 2022 1:39:06 PM
from Stardock ForumsStardock Forums

I have object desktop and it's Beta

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kaylaartist1995_disabled
AzDude
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Reply #17 August 9, 2022 1:45:19 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your Account Page https://store.stardock.com/myaccount/products/

your download will be this version 

  • DeskScapes 11 - Download 10.96.0

Reboot again , test and report back .

 

 

AzDude
Stardock Community Assistant

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kaylaartist1995_disabled
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Reply #18 August 9, 2022 2:14:27 PM
from Stardock ForumsStardock Forums

BTW...I jsut realized I had to renew OBjectdesktop, which I did, and that won't activate..  Should I purge ALL of your products and reinstall, because NONE of them are showing that I have a current subscription.

 

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kaylaartist1995_disabled
AzDude
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Reply #19 August 9, 2022 2:39:29 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

I see you had an issue in one of your other threads that had to be fixed by support 

Seems this issue will have to be also , so submit a ticket to support here ( just one

ticket only https://stardock.atlassian.net/servicedesk/customer/portal/4

and wait for a response .

Just explain your issue so they can get it fixed .

These tickets are answered in the order received so wait your turn , please .

 


AzDude
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kaylaartist1995_disabled
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Reply #20 August 10, 2022 1:02:30 PM
from Stardock ForumsStardock Forums

Update.  I have now paid for all and updated (in any case, the items I had and wanted).  It seems to be working ok now.  Sorry, I didn't remember that I had let them lapse.

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kaylaartist1995_disabled
AzDude
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Reply #21 August 10, 2022 1:30:05 PM
from Stardock ForumsStardock Forums

OK , Thanks for reporting back .

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