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Oldman5319
Oldman5319
Join Date 08/2022
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Will not install from object desktop

August 3, 2022 12:26:00 PM from Stardock ForumsStardock Forums

HI,

 

Purchased this and I cannot install some of the features - DeskScapes being one of them that I want working.  Can anyone advise please?

 

Rob

deskscapes
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Oldman5319
AzDude
Join Date 11/2002
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Reply #1 August 3, 2022 1:05:50 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

A little more info please.

What is the full numbered version of Windows ?

Do you get an error message for Deskscapes ?

Show a screenshot of what you seeing .

What other apps won't load ?

 


AzDude
Stardock Community Assistant

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Oldman5319
Oldman5319
Join Date 08/2022
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Reply #2 August 3, 2022 2:36:47 PM
from Stardock ForumsStardock Forums

Hi

Thank you for responding.  Version of OD is 4.03

Windows version 11 Pro 21H2

Error message from Object desktop

Error code 123 on CursorFX

Error code 123 on Iconpackager

after clicking install on DeskScapes 11 (Error Occurred - no code etc)

 

Thank you

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Oldman5319
AzDude
Join Date 11/2002
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Reply #3 August 3, 2022 2:38:06 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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Oldman5319
TPScroggins
Join Date 03/2022
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Reply #4 August 3, 2022 3:06:00 PM
from Stardock ForumsStardock Forums

Hi Oldman,

It looks like you got them all activated, is this correct or are you still having issues?

Paul Scroggins
Associate Technical Support Analyst

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Oldman5319
Oldman5319
Join Date 08/2022
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Reply #5 August 3, 2022 5:05:20 PM
from Stardock ForumsStardock Forums

Hi 

 

on the contrary I reported that none of the aforementioned had installed all coming up with some sort of error as outlined

 

regards

 

robert

 

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Oldman5319
TPScroggins
Join Date 03/2022
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Reply #6 August 4, 2022 8:37:38 AM
from Stardock ForumsStardock Forums

Quoting Oldman5319,
reply 5

Hi 

 

on the contrary I reported that none of the aforementioned had installed all coming up with some sort of error as outlined

 

regards

 

robert

Hello again,

I would try downloading them from your Stardock account (https://store.stardock.com/myaccount/products) and not from ODM.

Paul Scroggins
Associate Technical Support Analyst

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