If you had a current active subscription to Object Desktop then DS11 would be included
no extra charge ( Object Desktop is a yearly subscription service ) .
If this is the case then DS11 would be available to download in your My Downloads section
on your account page .
If there is any further issue here just submit a ticket to support
https://stardock.atlassian.net/servicedesk/customer/portal/4stake your case and wait for a response ( as tickets are answered in the order received.
Only submit 1 Ticket .
AzDude
If that is the case then I frankly do not understand the reason for your previous response as I clearly wrote the following in my initial post in this thread ! :
I have bought Object Desktop and it is NOT expire yet but I do not see the 'new release' "Deskcapes 11"/"Deskcapes 11 Beta" anywhere as a download ! ???
Despite my lacking in expressing my self correctly (ought to have read "and it is not expired yet"/"and it has not expired yet") then it clearly mention the subject of having not expired ,
So if what you just wrote above is the case (as was my initial understanding despite not having any Deskscapes 11 upgrade on account) then I can't see why you would tell me that :
"And DS11 is an upgrade not an update so there is a little cost ."
You apparently have me all wound up for nothing if your latest answer is true !
Since you sign as "Stardock Community Assistant" I have to believe that what you write is the facts ! , so you really need to get such facts straight the first time , not meaning to be neither rude nor ungrateful for your assistance , just saying ! Now I have to go tell support that it apparently is a misunderstanding !
EDIT ,
I appeared that it was all a misunderstanding depending on me not using the Stardock account interface properly (I used right-click open in new tab which is not supported by some operations such as "Object Desktop Manager -
View Individual Downloads")
I had the appropriate downloads and keys which would have shown if I had used left-click....
So , my apology to Stardock for the misunderstanding !