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gcichellero
gcichellero
Join Date 02/2017
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Cannot enable fences on Windows 10

April 7, 2021 10:11:29 AM from Stardock ForumsStardock Forums

After the activation I get this message (see image below). If I try to enable fences I always get the same error. 

I also tried to restart the PC, but still does not work.

Thank you

 

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gcichellero
Island Dog
Join Date 06/2003
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Reply #1 April 7, 2021 10:29:58 AM
from Stardock ForumsStardock Forums

Please try a purge and reinstall here.

https://forums.stardock.com/486084/fences-support-faq#reinstalling

If you still have an issue, please list your Fences and Windows versions.

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gcichellero
basj
Join Date 03/2001
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Reply #2 April 7, 2021 10:32:56 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows version, please use Winver.exe for full version numbers.
  2. Fences version.
  3. Is this a corperate system? Do you have Websence or Forcepoint running in the background?


Basj,
Stardock Community Assistant.

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gcichellero
gcichellero
Join Date 02/2017
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Reply #3 April 7, 2021 12:03:06 PM
from Stardock ForumsStardock Forums

Hello,

the windows version is Windows 10 Version 20H2 (OS Build 19042.867)

Fences is the latest version (buy and download this morning) Version 3.0.9.11. 

Yes the PC is a corporate PC on which for sure there is Forcepoint installed, I don't know websense... 

Thank you

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gcichellero
gcichellero
Join Date 02/2017
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Reply #4 April 7, 2021 12:04:22 PM
from Stardock ForumsStardock Forums

Tried but the problem persist.

I replyed to the other post with the windows and fences versions..

Thank you

Gianluca 

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gcichellero
basj
Join Date 03/2001
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Reply #5 April 7, 2021 12:25:06 PM
from Stardock ForumsStardock Forums

There were reports on Forcepoint is blocking Fences from working correctly. Try to whitelist Fences from Forcepoint and also refer to this thread, there is something there that might help your situation. https://forums.stardock.com/502301

Thank you,

Basj,
Stardock Community Assistant

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gcichellero
gcichellero
Join Date 02/2017
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Reply #6 April 8, 2021 8:01:40 AM
from Stardock ForumsStardock Forums

Hello Basj, 

I have checked but I am afraid is not possibile for me change any setting of Forcepoint Endpoint Protection, because it is managed by the Admin...

Any other suggestion? Any logfile I could send you to better investigate the problem?

Thank you very much

Gianluca  

 

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gcichellero
basj
Join Date 03/2001
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Reply #7 April 8, 2021 8:21:44 AM
from Stardock ForumsStardock Forums

None, from what I know. Anyway, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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gcichellero
sdRohan
Join Date 10/2012
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Reply #8 April 8, 2021 10:35:39 AM
from Stardock ForumsStardock Forums

Quoting gcichellero,
reply 6

Hello Basj, 

I have checked but I am afraid is not possibile for me change any setting of Forcepoint Endpoint Protection, because it is managed by the Admin...

Any other suggestion? Any logfile I could send you to better investigate the problem?

Thank you very much

Gianluca  

 

There is no know workaround and our efforts to contact the company that makes it has failed numerous times.

Unlikely, but if you have access to the particular Windows security features (no doubt) FP is managing, this thread may help

https://forums.stardock.com/502301/page/1/#3792138

Sean Drohan
Stardock Support Manager

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