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GollyRojer
GollyRojer
Join Date 07/2013
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Deskscapes Freezing

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February 22, 2021 5:38:56 PM from Stardock ForumsStardock Forums

I have DeskScapes 10.03. Recently it has taken to freezing when I make changes. I screen-captured the latest occurrence. The sequence of events was this:

  • I downloaded "Spring Scape" and applied it to both monitors. That's it displayed in the "Selected" pane at top.
  • Decided I didn't like it.
  • Switched tabs from "Online" to "Local".
  • Selected "Jungle Moon" and applied it to both monitors. Notice "Jungle Moon" is the title displayed at top.
  • Selected "Spring Scape" and deleted it.
  • Selected "Relaxing Autumn Porch Rain".
  • Noticed that the selected background did not display at top; "Spring Scape" was still there.
  • Tried to kill the DeskScapes window and found that it would not die.
  • Captured this screenshot.
  • Killed DeskScapes with Task Manager.

Notice in the screenshot that both "Jungle Moon" and "Relaxing Autumn Porch Rain" are selected, as shown by the blue bars on either side. "Spring Scape" is now gone from the list of backgrounds, but is still displayed at top.

This is the second time this has happened to me. It occurred both times when I deleted a background I had previously downloaded.

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GollyRojer
basj
Join Date 03/2001
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Reply #1 February 22, 2021 8:17:00 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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GollyRojer
AzDude
Join Date 11/2002
+347 sdemployee
Reply #2 February 22, 2021 9:57:00 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back , please.

 

AzDude
Stardock Community Assistant

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GollyRojer
GollyRojer
Join Date 07/2013
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Reply #3 February 22, 2021 11:21:57 PM
from Stardock ForumsStardock Forums

That seems to have worked. I did the purge, rebooted, and downloaded Deskscapes from my products page. This was listed under Object Desktop Manager as 10.02, but after installation the About page shows 10.03.

I went through the same process as before, installing a background, applying it to my monitors, then switching to another and deleting the one I downloaded. This time it behaved as expected with no freezing.

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GollyRojer
AzDude
Join Date 11/2002
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Reply #4 February 23, 2021 12:54:25 AM
from WinCustomize ForumsWinCustomize Forums

Glad to hear   

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