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rboyd128
rboyd128
Join Date 08/2015
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Animated wallpaper preventing Windows 10 sleep?

February 8, 2021 5:47:19 PM from Stardock ForumsStardock Forums

I've noticed recently that my Windows 10 (2004) PC won't enter sleep mode while using an animated wallpaper. I want to say I've used this same animated wallpaper before, but don't recall having issues with the PC going to sleep after the specified inactivity period.

Setting the wallpaper to a static image, using DeskScapes, is how I determined the animation is the prime suspect. With a static image, the PC enters sleep mode automatically when it should. This was after updating to the latest AMD Radeon video drivers available, as well as any other updated device drivers I could find as of time of this post. I also have the latest cumulative updated for Windows 10 installed.

Am I remembering incorrectly that animated wallpapers, using DeskScapes, shouldn't interfere with Windows sleep mode? Any other thoughts or potential fixes?

deskscapes
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rboyd128
basj
Join Date 03/2001
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Reply #1 February 8, 2021 8:31:15 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your issue.

  1. Windows version, please use Winver.exe to get Windows full version numbers.
  2. Deskscape version.
  3. Is the issue happen on any animated Wallpaper or specific one? If specific one please list it. We will try to reproduce it here.

Thanks
Basj,
Stardock Community Assistant.

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rboyd128
rboyd128
Join Date 08/2015
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Reply #2 February 10, 2021 6:26:00 PM
from Stardock ForumsStardock Forums
  1. Windows version 20H2, build 19042.746
  2. Deskscapes version 10.03
  3. I will test to see if other animated wallpapers exhibit the same behavior, but I've noticed it with "Space Galaxy".
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rboyd128
rboyd128
Join Date 08/2015
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Reply #3 February 15, 2021 12:25:18 PM
from Stardock ForumsStardock Forums

I've also encountered the issue with the PC not wanting to go into a sleep state using the 4K Exiting Hyperspace animated wallpaper, but not with the animated 4K Black Hexagons.

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rboyd128
AzDude
Join Date 11/2002
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Reply #4 February 15, 2021 1:46:12 PM
from Stardock ForumsStardock Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , test and report back .

Thanks 

 

AzDude
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rboyd128
rboyd128
Join Date 08/2015
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Reply #5 March 7, 2021 7:59:52 AM
from Stardock ForumsStardock Forums

Thanks for the suggestion. I performed a complete re-install of DeskScapes, but the issue persists.

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rboyd128
AzDude
Join Date 11/2002
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Reply #6 March 7, 2021 11:26:57 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

You did the Purge and re install from your account reply #4 ?

 


AzDude
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rboyd128
rboyd128
Join Date 08/2015
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Reply #7 March 7, 2021 11:47:05 AM
from Stardock ForumsStardock Forums

Yes, I did. 

The issue only seems to occur with certain animated wallpapers. 

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rboyd128
AzDude
Join Date 11/2002
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Reply #8 March 7, 2021 11:56:36 AM
from WinCustomize ForumsWinCustomize Forums

In Deskscapes app go to setting and you'll see 3 options you can

change try each setting and see if one works for you better than the

current setting .

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rboyd128
rboyd128
Join Date 08/2015
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Reply #9 March 7, 2021 7:43:05 PM
from Stardock ForumsStardock Forums

I'll give that a try and see if it changes the result. Thanks for the suggestion!

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rboyd128
rboyd128
Join Date 08/2015
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Reply #10 March 10, 2021 6:25:25 PM
from Stardock ForumsStardock Forums

Tried the other two settings with no change in results.

Quoting AzDude,
reply 8

In Deskscapes app go to setting and you'll see 3 options you can

change try each setting and see if one works for you better than the

current setting .

Reduced 71%
Original 1180 x 755


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rboyd128
AzDude
Join Date 11/2002
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Reply #11 March 10, 2021 7:35:00 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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rboyd128
AzDude
Join Date 11/2002
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Reply #12 March 10, 2021 7:42:34 PM
from Stardock ForumsStardock Forums

Hello,

I need Links to the Dreams that don't work , Please .

for testing .

 


AzDude
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rboyd128
rboyd128
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Reply #13 March 11, 2021 7:16:31 PM
from Stardock ForumsStardock Forums

https://www.wincustomize.com/explore/dream/12890/

https://www.wincustomize.com/explore/dream/7320/

https://www.wincustomize.com/explore/dream/13227/

Quoting AzDude,
reply 12

Hello,

I need Links to the Dreams that don't work , Please .

for testing .

 


AzDude
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rboyd128
smoothchat
Join Date 06/2014
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Reply #14 March 23, 2021 7:39:10 PM
from WinCustomize ForumsWinCustomize Forums

I have the same issue with the stock  "Spring" dream (Ants down the tree).

Sleep (Display Off) will not engage.   I will test if "pausing" the animation makes any difference.

EDIT:  As I anticipated, in my case, screen sleep works if the animation is paused.

CORRECTION:  Sleep worked this morning (with animation enabled), there must be something else at play ....

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rboyd128
rboyd128
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Reply #15 April 9, 2021 1:49:51 PM
from Stardock ForumsStardock Forums

Update: After upgrading to the Radeon version 21.3.2 drivers (still running DeskScapes 10.03), my PC is able to enter sleep mode on its own. Keeping my fingers crossed that it continues to do so.

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rboyd128
AzDude
Join Date 11/2002
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Reply #16 June 22, 2021 12:20:21 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

If having issues with DeskScapes try updating your video drivers .

Not having Win7 to test any more I would also try updating video drivers

you may also want to try updating codecs here https://codecguide.com/download_k-lite_codec_pack_mega.htm

Klite codecs are free and works for me .. Default install is fine. 

 


AzDude
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rboyd128
nation888
Join Date 07/2010
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Reply #17 September 23, 2021 6:26:14 AM
from Stardock ForumsStardock Forums

I had the same issue my PC won't sleep. After updates and troubleshooting everything else on Windows 10,  I then have installed Windows 11 and sleep worked. The first app to install was Deskscapes and the light codec pack. The same issue came up no sleep. This was my determination that it is the app or the codecs. I'm wondering if Deskscapes 11 has resolved the issue? Could it be the codecs, perhaps PC thinking it's running a video stream so it won't sleep?  

Processor AMD FX(tm)-8320 Eight-Core Processor              3.50 GHz

Installed RAM 24.0 GB

Edition Windows 11 Enterprise

NVIDIA GeForce GT 1030

Version 21H2

OS build 22000.194

Deskscapes 10.03

Current dream Sakura Cherry Blossoms. 

 

 

  

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rboyd128
basj
Join Date 03/2001
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Reply #18 September 23, 2021 6:59:38 AM
from Stardock ForumsStardock Forums

Quoting nation888,
reply 17

I had the same issue my PC won't sleep. After updates and troubleshooting everything else on Windows 10, I then have installed Windows 11 and sleep worked. The first app to install was Deskscapes and the light codec pack. The same issue came up no sleep. This was my determination that it is the app or the codecs. I'm wondering if Deskscapes 11 has resolved the issue? Could it be the codecs, perhaps PC thinking it's running a video stream so it won't sleep?

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 24.0 GB

Edition Windows 11 Enterprise

NVIDIA GeForce GT 1030

Version 21H2

OS build 22000.194

Deskscapes 10.03

Current dream Sakura Cherry Blossoms.

Hello,
Sorry to hear you are having issues. But, Deskscape 10 and 11 are not Officially compatible yet with Windows 11. Please refer here : https://forums.stardock.com/505717/windows-11-and-stardock-app-compatibility


Basj,
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