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dean72
dean72
Join Date 03/2018
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Fences - Black Screen

January 20, 2021 7:29:00 AM from Stardock ForumsStardock Forums

I have Fences v.3.0.9.11 on Windows 10 v.20H2 which has been working fine. Suddenly, when booting up, after the log-in screen, the fences all appear, rolled-up as usual, and then the screen goes black and all I see if the white cursor. I can get Task Manager via Ctrl/Alt/Del and if I start explorer.exe it restores the desktop with the Fences but them the screen goes blank again. I have not installed anything new for months and Windows updates are paused. Any idea what is causing this as I need to disable Fences in order to use my PC and I have (had) a hundred or so icons in 8 rolled-up Fences that I now see all over the desktop (although still arranged where they are when Fences is running. I would rather not uninstall and reinstall Fences as I don't want to have to recreate my quite complex Fences. Any idea?

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dean72
basj
Join Date 03/2001
+999 sdemployee
Reply #1 January 20, 2021 8:02:45 AM
from Stardock ForumsStardock Forums

Hello,
You can try clean boot to see what is conflicting with Fences : https://forums.stardock.com/486084/fences-support-faq#cleanboot. Try that and report back.

Thanks

Basj,
Stardock Community Assistant.

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dean72
tswier
Join Date 11/2021
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Reply #2 May 23, 2022 12:15:20 AM
from Stardock ForumsStardock Forums

I can say with certainty that doing a fresh install doesn't work. I've reinstalled the program and I still get black background screen. I'm not using any fancy background mods or anything. Just images that I set as a background image. 

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dean72
basj
Join Date 03/2001
+999 sdemployee
Reply #3 May 23, 2022 1:08:06 AM
from Stardock ForumsStardock Forums

Hello tswier,

Not sure if your issue and the OP issue is the same but do know, Cleanboot and Fresh install, assuming you mean Fences fresh install, not the same thing. Cleanboot is to see if other program that are running on the background is conflicting with Fences and causing the issues.

Thank you,

Basj,
Stardock Community Assistant

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dean72
BarbBrady
Join Date 01/2022
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Reply #4 March 16, 2023 1:19:30 PM
from Stardock ForumsStardock Forums

I have a Dell and was on the phone with them 2 hours.  They checked for, what seemed like, everything under the sun.  After they were done . . . 2 days later the screen went black with I clicked on an empty part of the screen.  I don't know if it is fences or not, but it only happens when I do something around fences.  So, I am going to uninstall for a while. 

 

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