Thank you for your response. Please see below for answers to your questions.
1) Windows 10 version, please use Winver.exe for full version numbers.
Version 1809 (OS Build 17763.914)
2) Your security software ie Windows defender, 360 Total security etc etc.
McAfee Endpoint, Windows Defender
3) What is the error massage, pop up if any when you interact with Fences.
No error messages or pop-ups. Nothing responds at all - no fences, no configuration window, etc. When I right-click on the desktop, then click on configure fences, nothing happens at all.