Sorry to hear you are having issues.
And I am a real person so is basj as he ask you in reply #3 what do you want to know .
ask a question and we will do our best to answer it or get the answer for you .
So what is your question or what are you having a problem with ?
Let's take them on one at a time .
and we need to know what version of Windows are you running ( use winver.exe. ) to get that info .
and let us know .
1st Question is ?
and your version of windows ?
Stardock Community Assistant