Sorry to hear there was some confusion.
First off, point taken that someone with no knowledge of Multiplicity might be confused on what version does what. However, we would wonder, with the research that you seem to have done
I found it difficult to believe Stardock would include the KVM in the bundle, given its price.
What in the description was explicitly deceptive exactly? We really want to know to improve it, truely.
I'd like a clarification from Stardock itself, and an explanation as to why the language I referenced doesn't apply to the KVM version.
It does apply to the KVM version - all those features mentioned in the description are part of KM, KVM, and KVM Pro. But there is nothing, that we can see (again, we welcome your input here) that mentions any features explicit to KVM or KVM Pro.
If it's this:
The fact that five devices are included in the offered license would also appear to indicate the KVM version.
Every other product has the same descriptors:
Why would you think that Multiplicity was somehow different here?
It seems as though Stardock intentionally makes this vague to induce sales--to lead the buyer to assume he is getting the KVM version when he is not. I know from experience that its very difficult to get a refund on these bundles sales. Perhaps that's the strategy.
Again, we apologize for any confusion - it was not intentional nor out of willful neglect. Our evidence of that is a 260+ word description of the features offered, a 33 second video, and that KM is the only version we offer on Steam.
If you have any other questions or concerns, I would be happy to address them.
Thank you for the feedback.
Stardock Customer Service Manager