Hi, I am about to reinstall windows 10 on my PC and I am currently backing up everything. I had to do this once before and last time, I didn’t know that I was supposed to deactivate my multiplicity product key to reinstall it. So I had to contact support and the person who helped me managed to help me, after a week and gave me shit about the fact that I did not follow the proper procedure when I formatted windows 10. This time, I want to deactivate it and follow the proper procedures, but I can’t... Your website say to either go on the website and deactivate it from your account, which I can’t because I bought it directly from Steam, so there is absolutely nothing linked with my email address, or to open the Stardock app and deactivate it from there, nowhere on the multiplicity app is there an option to deactivate it and there is no other Stardock app anywhere on my computer. I tired to contact support and I got a nice automated reply saying that they won't help me, go to the forum, thanks Stardock... And now, I am getting behind on my planning I have to solve this issue before I format windows 10 but I have to wait for someone to see this post and reply to it. Again, thank you so very much Stardock.