Considering I've already bought Deskscapes, Deskscapes 3 and Deskscapes 8 over the years. And you officially supported Windows 10 for DS8 for years and now all of a sudden because windows updated it's OS (like it always does), you've now all of a sudden decided you're not going to support Win10 anymore (even though you already have officially for years) and now miraculously, you now have a new version of DS called DS10 and tell us who've already purchased a license that we're out of luck? I'm sorry, but I find that to be a little insulting.
The difference between my previous purchases of DS versions was that you "never" supported the OS's I needed it to work on, with the previous versions. Which is what prompted me to upgrade each time I did. This time, you "did" officially support Win10 on DS8 and did so for years. Now because of a windows update, not an entirely new version of Windows (like going from win7 to win8), a simple windows update (a Windows function we now have no control over) and now you're telling us "too bad, pay us again?". On top of that, you've kept selling DS8 for years telling people you officially support Win10. Not that you support Win10 only until the next update. But that you support Win10. How did you expect us to take this kind of information?
Especially when we reported this issue to you 6 months ago. Tested for you to properly define the issue. And then be told nothing for months. All the while, while you kept selling the program without telling your customers that it didn't work as intended on the latest version of windows 10 and only telling them that it's a known issue and to wait for an update after they reported the issue. An update, you are now telling us, you clearly have no intention of providing. But hey, you can "sell" us a new version of the same software. Does the exact same thing, but actually works as "advertised" (unlike DS8), probably with a facelift and called DS10 instead of DS8. How can I take that as anything but insulting?
Is this really how you treat your customers?
What happens when Microsoft releases the next "random" update that kills your software?
How can I have any faith in any purchase I make from you going forward?