Sorry to hear you are having trouble.
If you can't support multiple monitors with larger (but still very standard) resolutions without this kind of bug, you should say so on the sales page.
I can, as the vast majority can, demonstrate that snapshot restoration works consistently. This video (I just made) is with two different monitors, two different resolutions, both scaled differently:
Note that I have the Layout auto-adjustments set to 'Store my Fences' positions on a per....' and I reset it.
Blaming another random app for your app not functioning as described in its sales pitch doesn't really work as support.
We are not blaming anything, just trying to reduce possibilities of what could be causing conflicts with Fences.
At this point, the Stardock answer is "we don't know why but our tool doesn't work with some other tool and its the other tool's fault - you figure it out". Not a great way to keep clientele.
We are open to suggestions, 9-ball, but we need more than 'it happens sometimes' without reliable ways to reproduce any issue.
If you can give me an example (video / images) of how to reproduce any issue reliably, I'll test it myself.
Thanks for the feedback, 9-ball.
Stardock Support Manager