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2of3
Join Date 10/2006
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Losing skin defined system colors after "sleep"

August 17, 2014 1:05:34 PM from WinCustomize ForumsWinCustomize Forums

I have noticed that when I wake up my laptop after sleep (close lid), I have lost the background color and hotlink color in some dialogs. Here is a screeny of the issue:

On the left is what it should (and does) look like on fresh apply of the skin. On the right is after waking up from sleep.

 

Running Windows 8.1 with Start8

 

WB info:

Windows 8.1 (9600.winblue_gdr.140723-2018)
WindowBlinds 8.05 (027 - Windows 8 Edition) - 64 bit OS

    Wblind.dll         2014/06/12 17:50:ll
    Wblind64.dll         2014/06/12 17:50:49
    Wbsrv.dll         2013/06/18 15:44:40
    WB8Config.exe         2014/06/12 17:50:17
    Wbload.dll              2014/06/12 17:50:43
    Screen.exe         2013/06/06 15:52:23

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2of3
2of3
Join Date 10/2006
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Reply #1 August 17, 2014 1:08:10 PM
from WinCustomize ForumsWinCustomize Forums

This applies to all skins that I have tried, BTW

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2of3
2of3
Join Date 10/2006
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Reply #2 August 19, 2014 3:53:45 AM
from WinCustomize ForumsWinCustomize Forums

Bump

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RedneckDude
Join Date 04/2009
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Reply #3 August 19, 2014 12:44:01 PM
from WinCustomize ForumsWinCustomize Forums

Not seeing this on my Windows 8 rig.

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2of3
2of3
Join Date 10/2006
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Reply #4 August 19, 2014 1:47:37 PM
from WinCustomize ForumsWinCustomize Forums

Thanks, Jim. Going to do a total reboot to see how it is after startup.

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2of3
2of3
Join Date 10/2006
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Reply #5 August 19, 2014 1:54:33 PM
from WinCustomize ForumsWinCustomize Forums

Everything is good after a reboot.

 

After sleep/hibernate/log off user, the "skin defined system colors" are not being applied.

 

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2of3
2of3
Join Date 10/2006
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Reply #6 August 20, 2014 2:03:13 PM
from WinCustomize ForumsWinCustomize Forums

Bump

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Island Dog
Join Date 06/2003
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Reply #7 August 20, 2014 2:16:46 PM
from WinCustomize ForumsWinCustomize Forums

I think it's probably best to start a support ticket at this point.

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2of3
2of3
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Reply #8 August 20, 2014 2:37:32 PM
from WinCustomize ForumsWinCustomize Forums

Ok, Spence. Will do

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2of3
2of3
Join Date 10/2006
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Reply #9 September 11, 2014 4:37:46 AM
from WinCustomize ForumsWinCustomize Forums

I submitted a ticket regarding this issue (linking to this post also to save time as I have outlined the issue here with pictures) and followed the instructions provided by support (download a thingy to gather info about my computer) then heard nothing for 5 days.

I went back to work (I work out at sea and am without internet for longish periods of time) and meanwhile my ticket was closed after not replying within 72 hrs.

Too bad that I'm expected to wait for 5 days before receiving a reply, but support closes the case after 3 days of not hearing anything.

 

Doubtful that I'll be resubmitting a ticket on this issue given that I cannot guarantee that I can reply before my ticket is closed again.

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