Search
Forum Home | Login
zhouxinze
zhouxinze
Join Date 05/2025
0

The newly update mulitiplicity cannot switch mouse into seconday screen once the app window is minimized or closed

September 17, 2025 11:17:37 AM from Stardock ForumsStardock Forums

My multipliticity newly update version does not work partially. I cannot shift the mouse from main computer screen into secondary computer screen once I close or minimize the Multipicity app window, which means I have to leave the Multiplicity app window open to switch the mouse into secondary screen. 

multiplicity
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
Neil Banfield
Join Date 04/2001
+1118 sdemployee
Reply #1 September 17, 2025 1:10:53 PM
from Stardock ForumsStardock Forums

Which window are you leaving open?

The config window shouldn't have any impact on this as it isn't responsible for sending anything.  Is it possible the issue is being caused by whatever window has focus, perhaps it is set to not allow switching when a fullscreen window is up for example.

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
zhouxinze
Join Date 05/2025
0
Reply #2 September 17, 2025 8:23:46 PM
from Stardock ForumsStardock Forums

Just the Multiplicity Console Main Window

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
zhouxinze
Join Date 05/2025
0
Reply #3 September 17, 2025 8:29:58 PM
from Stardock ForumsStardock Forums

"perhaps it is set to not allow switching when a fullscreen window is up for example."

——How to solve this?

 

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
Neil Banfield
Join Date 04/2001
+1118 sdemployee
Reply #4 September 18, 2025 6:46:19 AM
from Stardock ForumsStardock Forums

Quoting zhouxinze,
reply 3

"perhaps it is set to not allow switching when a fullscreen window is up for example."

——How to solve this?

 

Open Multiplicity settings on the primary, go to settings page on the left, click "Control switching based on mouse movement..." button.  This has options to prevent switching.  See if any are enabled.

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
zhouxinze
Join Date 05/2025
0
Reply #5 September 18, 2025 7:36:46 AM
from Stardock ForumsStardock Forums

There is no such a botton "Control switching based on mouse movement" in my setting page.Setting Page

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
Neil Banfield
Join Date 04/2001
+1118 sdemployee
Reply #6 September 18, 2025 7:41:11 AM
from Stardock ForumsStardock Forums

It is that very wide button.  The left one of the two next to each other.

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
zhouxinze
Join Date 05/2025
0
Reply #7 September 18, 2025 8:40:03 AM
from Stardock ForumsStardock Forums

 

 

I did not select any of the options.

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
zhouxinze
Join Date 05/2025
0
Reply #8 September 19, 2025 1:51:23 PM
from Stardock ForumsStardock Forums

Can you reply me? How is the problem to be solved?

 

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
basj
Join Date 03/2001
+1711 sdemployee
Reply #9 September 19, 2025 8:59:36 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to read you having issue, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
zhouxinze
sdRohan
Join Date 10/2012
+738 sdsupport
Reply #10 September 20, 2025 5:33:11 PM
from Stardock ForumsStardock Forums

So it only the MP config window that has it not able to switch, no other window and you updated both the Primary AND Secondary PC?

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
Facebook Twitter YouTube Google+