No first time.

When I input my email address and click next I get the error message as above.

I couldn't figure out how to send a video, but these are the pictures as I click on them. First one is when I click on the Fences icon, and it opens. Next, I click on Start 30 Day Trial, then enter email address and I then get the error.

Tried a different email address and got the same results.

I got an email saying request was closed but I haven't heard back from The Stardock Support Team.

Hi eabartow,

This shouldn't be happening if you've installed correctly with the latest version.  To be certain the necessary files are able to install successfully, you can first try following this guide:

• Error: 212 or Product Keeps Prompting to Activate - Documentation - Stardock Help Center

After doing so, to be thorough, please reboot and try launching the program again.  If for some reason this fails to resolve the activation issue, you can try uninstalling, and then reinstalling from this download link:

• https://www.stardock.com/products/fences/download-trial

If there are any errors during process of installing itself, please let us know what they say.  After reinstalling from the link above, to thorough, please reboot and try launching again. 

A more thorough "purge" of all files can also be attempted, if necessary, to make sure of complete removal before installation.  You can follow this guide to do this:

• Fences purging and re-installing - Documentation - Stardock Help Center

Once the purge is complete, please reboot as prompted, and then install using the latest version from the trial link below:

• https://www.stardock.com/products/fences/download-trial

If there any errors during process of installing, please let us know what they say.  If the installation is successful and there are no errors, your trial should successfully send your verification email.  

Best regards,

Adam McGuinness
Stardock Support Specialist