Hi gizmoo, the team was able to review your log, but word is that it was difficult to sort out what was the action you were intending. The log and the status was sent, but would it be possible to include in the report description or here what the specific names that you had reordered, i.e. was expected, was happened.
Mose useful might be:
- Reorder, wait ~20 seconds (it can take 5-20 seconds to save on delay)
- Capture a backup
- Reboot
- Capture a backup
- Upload report.
The team did verify by hand that saving is happening as expected after re-ordering tabs via the menu, so we're not super sure what's happening. In the logs we'll be looking for the groups saving in the correct order and then looking somewhere for the incorrect order. Having a bit of a hard time figure out how this would happen however, given that a restoring backup fixes the issue. (If it was in the backup, then it was saved. And if it restores, then it was loaded. So- unclear how it could be "reverting" to anything thereafter.)
Thanks for the help