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andy_S
andy_S
Join Date 10/2013
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How install Multiplicity 4 Pro

October 21, 2024 7:13:36 AM from Stardock ForumsStardock Forums

I have purchased Multiplicity 4 Pro, installed it in the appropriate folder many times but I cannot see how to run it. I have the Object Desktop but Multiplicity 4 Pro is not shown in the my Object Desktop apps - although Multiplicity 4 is. I have registered the product and have the licence code. Where do I enter it? Should Pro be in my Object Desktop list?

Also, I seem to have downloaded two different installation files:

Multiplicity4-fs-setup_sd.exe

Multiplicity4_Setup_sd.exe

Which is correct? 

Thanks.

multiplicity
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andy_S
basj
Join Date 03/2001
+1687 sdemployee
Reply #1 October 21, 2024 7:38:32 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. If you have purchased Multiplicity 4 Pro stand alone, you should receive Multiplicity 4 Pro key. This key will be different than your Object Desktop key, which could only activate Multiplicity 4, but not for Multiplicity 4 Pro. This is why Multiplicity 4 Pro do not appear under Object Desktop list.

Thank you.
Basj,
Stardock Community Assistant.

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andy_S
andy_S
Join Date 10/2013
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Reply #2 October 21, 2024 10:12:43 AM
from Stardock ForumsStardock Forums

Thanks for your reply. Yes, I have a new Multiplicity4 Pro key and have installed MP4 Pro several times, but I cannot see where to run MP4 Pro or where to enter the new key I have just bought. I have used Multiplicity for many years but, because of this 'upgrade' ( as much as Object desktop's sub cost!) I cannot connect to my other laptops any more. Not great!

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andy_S
basj
Join Date 03/2001
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Reply #3 October 21, 2024 10:25:08 AM
from Stardock ForumsStardock Forums

Did you also installed Multiplicity 4 on your laptop? I believe you will need both the primary and the secondary need on the same version.

Thank you,

Basj,
Stardock Community Assistant

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andy_S
andy_S
Join Date 10/2013
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Reply #4 October 21, 2024 10:39:46 AM
from Stardock ForumsStardock Forums

Yes, but I cannot see how to start MP4 Pro on my Desktop or/and how or where to enter the new code.

 

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andy_S
basj
Join Date 03/2001
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Reply #5 October 21, 2024 10:44:34 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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sdrohan
Join Date 10/2012
+732 sdsupport
Reply #6 October 21, 2024 12:59:08 PM
from Stardock ForumsStardock Forums

While Multiplicity 4 (MP4) documentation is still being produced, the current and extensive Multiplicity 3 (MP3) information should help you here.

What will help you out of the gate is knowing what MP actually does and if you have a need for it.

https://www.stardock.com/blog/501405/multiplicity-km-tips-and-tricks-for-getting-started

After, the 'Information and Usage' section here will help more

https://support.stardock.com/space/SHC/1347092625/Multiplicity+Information+&+Usage

Sean Drohan
Stardock Product Lifecycle Manager

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andy_S
andy_S
Join Date 10/2013
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Reply #7 October 21, 2024 1:51:38 PM
from Stardock ForumsStardock Forums

Thanks. Yes I need it - MP that is. Anyway, I uninstalled M4 from the Object Desktop and then installed MP again. This time, it installed ok and the new key was already there ready to be activated. So everything works again with MP now. Thanks.

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sdrohan
Join Date 10/2012
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Reply #8 October 21, 2024 2:09:39 PM
from Stardock ForumsStardock Forums

[quote who="andrew_sowerby@btconnect.com" reply="7" id="3948234"]
Thanks. Yes I need it - MP that is. Anyway, I uninstalled M4 from the Object Desktop and then installed MP again. This time, it installed ok and the new key was already there ready to be activated. So everything works again with MP now. Thanks.
[/quote]

You are most welcome.

I am also going to change your username a bit as you don't want your email address public like that

You can edit it yourself here if you like:

https://www.stardock.com/accounts/accountinfo

Sean Drohan
Stardock Product Lifecycle Manager

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