Hi Joe, has your issue been fixed? I'm also having the problem. I have tried many different ways like suggested by the support Team after I raised a ticket (firewall, IP address, VPN, different devices, etc.), but nothing works. I'm always getting the message : "We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance." I really wanted to buy Object Desktop, but I guess I'll have to give up on this.