Search
Forum Home | Login
elementalwindx
elementalwindx
Join Date 12/2020
0

Annoying lag and cannot copy and paste one way

January 9, 2024 4:18:11 PM from Stardock ForumsStardock Forums

For a long while now my link between two computers has been very laggy. I notice if I close ALL my programs it eventually gets to a usable speed, but this isn't good because I constantly use opera and outlook on this particular machine. The machine is a AMD Ryzen 9 3900x with 32gb of memory and ssd hard drives using a USB Gigabit NIC connected at gigabit speeds.

Also if I copy text or anything from my primary pc, and paste it into something on my secondary PC, it lags up the application and eventually just frees up the app or errors out with various errors depending on what I'm pasting and what program I'm pasting into.

However I can copy from my secondary PC to my primary PC anything perfectly fine.

Primary PC: Windows 11 23H2
Secondary PC: Windows 11 21H2

Also I'm getting a lot of "computer has connected, lost connection" multiplicity messages in the bottom right. Not sure why. Network wise the computer seems fine with everything else.


Any ideas on how I can improve this situation?

Thank you.

multiplicity
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
basj
Join Date 03/2001
+1688 sdemployee
Reply #1 January 9, 2024 6:58:38 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please review this guide: https://forums.stardock.com/486104/multiplicity-support-faq#erraticconnections

Thank you.
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #2 January 10, 2024 6:13:43 AM
from Stardock ForumsStardock Forums

The clipboard not working will be a firewall issue.

Most likely the primary computer is set to be on a public network not private/work one.  In that state the firewall will block incoming connections which will stop the clipboard functionality working from primary to secondary as the secondary asks the primary for the clipboard data.

Are both PCs using wired connections?

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
elementalwindx
Join Date 12/2020
0
Reply #3 April 24, 2024 2:56:29 PM
from Stardock ForumsStardock Forums

Firewalls are completely off. Set on private networks. Both systems using gigabit wired connections.

Still having these issues. 

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
basj
Join Date 03/2001
+1688 sdemployee
Reply #4 April 24, 2024 8:48:19 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
sdrohan
Join Date 10/2012
+733 sdsupport
Reply #5 April 25, 2024 1:58:13 PM
from Stardock ForumsStardock Forums

elementalwindx, you have been using MP for several years.  Its safe to assume you have been using it trouble-free until recently.  Since MP did not change, logically, something else has...

As has been noted, this is almost always some network issue (includes Firewalls and AV apps).  For what are likely obvious reasons, troubleshooting those (network) issues are just not something we can get too deep into.  Thus, the path of least resistance is to purge \ reinstall MP on all PCs

https://support.stardock.com/space/SHC/1347158073/Multiplicity+purging+and+re-installing

Once complete on ALL MP PCs, please let us know if you are still experiencing issues.

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
elementalwindx
Join Date 12/2020
0
Reply #6 April 26, 2024 10:52:25 AM
from Stardock ForumsStardock Forums

The issue has been happening for years. I've just been putting up with it. It sucks. I've been looking at other alternative software to use such as Synergy. Haven't experienced the issue with them yet, but they have their own issues since its a buggy beta program.

I've tried purging and reinstalling MP before several times actually.

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
sdrohan
Join Date 10/2012
+733 sdsupport
Reply #7 April 26, 2024 11:06:29 AM
from Stardock ForumsStardock Forums

Quoting elementalwindx,
reply 6

The issue has been happening for years.

So 'years' means it has always been this way - copy \ past of text \ files \ images has never worked well for you since you 1st activated MP3 in 2019?

That would certainly be a shame as that is not what is expected nor is your issue experienced by all others who use MP under the proper conditions.  The majority of Stardock uses it as well so we are certainly 'eating our own dog food' as they say.

It would be interesting to see if you could reproduce the issue under a Windows cleanboot and under new (temp) Windows Admin accounts on at least 2 MP PCs (the Primary and Secondary):

https://support.stardock.com/space/SHC/1346601039/Multiplicity+Clean+Boot

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
elementalwindx
Fastmaid
Join Date 01/0001
0
Reply #8 June 20, 2024 3:05:57 PM
from Stardock ForumsStardock Forums

Comment removed by admin: sdRohan

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
Facebook Twitter YouTube Google+