Unable to Deactivate Old Mulitiplicity Installations

I currently have two registration keys for Multiplicity Pro.

These were used on old computers that are no longer in-use. When I go through the setup process I enter one of the old registration keys and it tells me to "Click continue to deactivate the other computer and proceed with activation on this computer". I have attempted this with both registration keys. After clicking continue the next page says "Unable to activate Multiplicity. Please try again or contact support. (Error code: -205).

Can someone please deactivate the installations for my two registration keys so they maybe used again?

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Hello,
Sorry to hear you are having issues. Please use this guide to review your activation and there is a guide in there to deactivate old activation. https://forums.stardock.com/486311/accounts-and-activation-support-faq#reviewactivations

Thanks
Basj,
Stardock Community Assistant.

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Those instructions seem to be for deactivating an installation on my current machine.

I used my registration keys on installations on machines which are no longer running.

EDIT:

Nevermind, I found that I am able to go to https://store.stardock.com/myaccount/products and there is an option to deactivate old installations, which worked.

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Great, glad you found it.

Thank you,

Basj,
Stardock Community Assistant

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